Supernal is seeking a Senior AI Platform Engineer to help lead the development of AI teammates for SMBs. This is a hands-on engineering position focused on voice-first and conversational AI agents deployed in real business environments.
Key Responsibilities
Build advanced AI agent workflows on n8n and Supernal’s proprietary platform
Design, implement, and deploy voice and conversational agents, including multi-turn flows, state management, and tool usage
Own end-to-end technical delivery for high-priority customer implementations
Translate customer requirements into clear technical designs and execution plans
Make and own architectural decisions across LLM orchestration, RAG design, API integrations, and workflow decomposition
Handle real-world voice system challenges, including latency, interruptions, fallbacks, error handling, and failure recovery
Debug complex production issues across agent logic, prompts, integrations, and external dependencies
Partner with delivery and product leadership to manage timelines, scope, and technical tradeoffs
Review technical work for quality, scalability, and maintainability
Define and evolve best practices for building reliable AI Employees
About Supernal
At Supernal, we help SMBs hire their first AI employee. Our AI teammates are built with intelligent, agentic workflows and deployed on our proprietary platform, with orchestration powered by N8n. We deliver working, value-generating AI Employees, not just tools.
Please let Infinity Constellation know that you found this role at devopsprojectshq.com as a way to support us, so we can keep providing you with awesome DevOps jobs.
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