Staff Software Engineer, BI Tooling and Platform

📋 Job Overview

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

🏢 About Attentive

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

🎯 The Role

Design, develop, and maintain software components that support the internal business intelligence tooling and platform used to generate and retrieve operational metrics. Enhance code quality and system reliability through ongoing improvements, refactoring, and technical contributions that strengthen the architecture and performance of BI tooling. Build and optimize user facing and internal platform features with attention to scalability, performance, fault tolerance, and efficient data access. Translate business requirements into detailed technical plans by working closely with product teams, internal users, and subject matter experts to ensure alignment with operational needs. Provide technical guidance to less experienced engineers and support their development through review of code, design discussions, and knowledge sharing. 100% remote. Must reside in U.S. Reports to HQ in New York, NY.

✅ Key Responsibilities

• Design, develop, and maintain software components that support the internal business intelligence tooling and platform used to generate and retrieve operational metrics
• Enhance code quality and system reliability through ongoing improvements, refactoring, and technical contributions that strengthen the architecture and performance of BI tooling
• Build and optimize user facing and internal platform features with attention to scalability, performance, fault tolerance, and efficient data access
• Translate business requirements into detailed technical plans by working closely with product teams, internal users, and subject matter experts to ensure alignment with operational needs
• Provide technical guidance to less experienced engineers and support their development through review of code, design discussions, and knowledge sharing

📌 Required Qualifications

• Bachelor’s degree or U.S. equivalent in Computer Science, Software Engineering, Computer Engineering, or a related field, plus 7 years of professional experience as a Software Developer, Software Engineer or any occupation, job title, position involving software development for backend systems
• 7 years of professional experience developing backend software systems using object-oriented programming principles and Java in production environments
• 7 years of professional experience working with relational and non-relational databases and distributed systems, including data storage, streaming, and processing technologies
• 7 years of professional experience developing data processing and platform solutions utilizing Python, SQL, and cloud-based data tools including Snowflake, DBT, Spark, Kinesis, Airflow, or PostgreSQL
• 7 years of professional experience developing and supporting AWS-based microservices and data pipelines supporting analytics platforms and operational reporting systems
• 7 years of professional experience implementing streaming or messaging architectures using event-driven platforms including Kafka or Pulsar
• 5 years of professional experience designing and maintaining business intelligence and data visualization workflows

🎁 Benefits

The US base salary range for this full-time position is $193,461-$240,000 per year annually + equity + benefits. Our salary ranges are determined by role, level and location. You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

🛂 Visa & Eligibility

Must reside in U.S.