Software Engineer - Platform Observability and Intelligence

📋 Job Overview

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

🏢 About Fastly

We're building a more trustworthy Internet. Come join us.

🎯 The Role

We are looking for a full-stack software engineer to join Fastly’s Platform Observability and Intelligence (POI) team.

✅ Key Responsibilities

• Design, build and maintain software and platform capabilities that power Fastly’s internal observability function and developer experience
• Contribute to the development of our internal developer portal, helping engineering teams discover services, documentation, and operational tooling all in one place
• Work with your team to break down project requirements into concrete tasks, and take ownership of your assigned work through to completion
• Debug and resolve issues across the software stack, from datacenter hardware to the browser, often spanning multiple services and data sources
• Communicate clearly about the status of your work and any problems you encounter. Write useful updates, ask good questions, and raise issues early rather than at the deadline
• Collaborate with other engineers on the team. Provide thoughtful code review and share context and knowledge.
• Participate constructively in team planning and retrospectives
• Participate in on-call rotation as required, and respond to incidents within the team's SLA while on-call.

📌 Required Qualifications

• 2+ years of professional software engineering experience, with demonstrated ability to deliver quality work on reasonably well-defined projects with limited oversight
• Experience in a statically typed, modern back-end language (Go, Java, Rust, etc.)
• Experience in modern front-end frameworks (React, etc.), or a willingness to dive in and become proficient
• Experience with SQL and database-driven applications
• Experience working with Linux systems and the shell
• Experience working with distributed systems or cloud-based services, and an interest in developing deeper expertise in operating and debugging them
• Comfort with large and unfamiliar codebases: jumping into a system you didn't build, figuring out the context, and contributing with confidence. Our stack is broad, and you will regularly work in code you haven't seen before, including code written at Fastly and open-source codebases.
• Strong debugging skills: forming hypotheses and narrowing down causes methodically. You’re willing to step outside your primary area of expertise to get to the bottom of something.

⭐ Desirable Experience

• Backstage or other internal developer portal frameworks, open-source software in general
• Enterprise-scale observability systems (e.g., Prometheus, Grafana, Splunk, Datadog, ELK, or similar
• Cloud platforms (AWS/GCP), orchestration (Kubernetes), infrastructure-as-code tools (Terraform, Ansible, Chef)
• Data science and data engineering, capacity planning, cost modeling, or FinOps practices
• Network protocols and infrastructure, datacenter infrastructure, physical server administration
• Training, teaching, or developing documentation and educational materials for internal tools

🎁 Benefits

The estimated salary range for this position is $155,370 to $186,444. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

🛂 Visa & Eligibility

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901.