Software Engineer, Platform

📋 Job Overview

Rilla is on a mission to index the offline world. Today, we’ve built the leading sales coaching software for organizations doing sales offline. We have over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, using our product to enable AI sales coaching across their organization. We are backed by Google Ventures, Bessemer Ventures, Crew Capital, and Broom Ventures, along with others. We’re an in office team in NYC with builders who operate like high speed reinforcement learners. We obsess over our customers, move at a high velocity, are not afraid of failure, and look to maximize our real-world impact. If you want to build the products and systems for how billions of conversations in the real world are captured and indexed, Rilla is the place to do it.

🏢 About Rilla

We are building a Platform team from the ground up — and this is one of the founding hires. You'll work directly with the platform team lead to define how Rilla builds, ships, monitors, and scales its infrastructure. Everything is on the table: the CI/CD pipelines, the Terraform modules, the monitoring stack, the SSO integrations, and the API infrastructure our customers depend on. If it keeps the product running and the engineers shipping, it's yours. You'll write code, design systems, make architectural decisions, and build the platform that a 25+ person engineering team relies on every day. You will own things end-to-end: from an idea on a whiteboard to a production system serving thousands of customers. We're open to engineers at any level — what matters is that you're relentlessly resourceful, deeply technical, and excited to build something from scratch.

🎯 The Role

We are building a Platform team from the ground up — and this is one of the founding hires. You'll work directly with the platform team lead to define how Rilla builds, ships, monitors, and scales its infrastructure. Everything is on the table: the CI/CD pipelines, the Terraform modules, the monitoring stack, the SSO integrations, and the API infrastructure our customers depend on. If it keeps the product running and the engineers shipping, it's yours. You'll write code, design systems, make architectural decisions, and build the platform that a 25+ person engineering team relies on every day. You will own things end-to-end: from an idea on a whiteboard to a production system serving thousands of customers. We're open to engineers at any level — what matters is that you're relentlessly resourceful, deeply technical, and excited to build something from scratch.

✅ Key Responsibilities

• Work directly with the platform team lead to define how Rilla builds, ships, monitors, and scales its infrastructure.
• Build and maintain CI/CD pipelines that engineers actually trust.
• Write code, design systems, and make architectural decisions for the platform.
• Own infrastructure, security, developer tooling, and customer-facing integrations end-to-end.
• Provision and operate real production resources on AWS.
• Write, review, and reason about declarative infrastructure using Terraform.
• Build and maintain containerized applications using Docker and AWS ECS.
• Administer, optimize, and monitor PostgreSQL databases.
• Design and build RESTful APIs that external customers depend on.
• Own customer-facing SSO integrations end-to-end using OAuth 2.0, SAML, and OIDC.
• Set up and maintain monitoring and observability tools like Datadog, Sentry, and Mixpanel.
• Write runbooks, post-mortems, and design docs that the entire engineering team depends on.

📌 Required Qualifications

• Cloud infrastructure experience (AWS preferred), you've provisioned and operated real production resources, not just followed tutorials.
• Terraform or similar Infrastructure as Code tools, you can write, review, and reason about declarative infrastructure.
• CI/CD pipelines for infrastructure and application deployment. You've built or maintained pipelines that engineers actually trust.
• Containerization (Docker, and familiarity with orchestration via ECS or Kubernetes) in production environments.
• Database administration, query optimization, indexing, backup/recovery, and monitoring. We run PostgreSQL, and you'll help keep it healthy.
• RESTful API design — you can architect and build APIs that external customers depend on, not just internal endpoints.
• Authentication and authorization protocols — OAuth 2.0, SAML, OIDC. You'll own customer-facing SSO integrations end-to-end.
• Monitoring and observability tools (CloudWatch, Datadog, Prometheus, Sentry, or similar) you care about knowing when things break before customers do.
• Scripting and automation, you instinctively eliminate manual work and build repeatable processes.
• Strong written and verbal communication skills. You'll write runbooks, post-mortems, and design docs that the entire engineering team depends on.

🎁 Benefits

• The estimated salary range for this position is $220,000 - $300,000/year.
• Successful candidates with competing offers will receive matching and competitive offers.
• Total compensation for this position may also include Incentive Stock Options, sign-on bonus, and other potential future incentives.
• Medical, dental, and vision insurance.
• Breakfast, lunch, dinner and snacks at the office.
• 401(k) retirement plan.
• Wellness / Gym Benefits.
• Commuter benefits.
• Relocation assistance.
• Take what you need paid time off, not accrual based.
• $1,000 stipend for learning and personal growth.
• Tech equipment.
• Unlimited token budget.

🛂 Visa & Eligibility

Don't work here if you're not excited about building the platform function from scratch at a company scaling at breakneck speed, owning infrastructure, security, developer tooling, and customer-facing integrations, working ~60 hrs/week in person with some of the most ambitious people in NYC, and attempting to build a generational company, and the intensity required to do so.