Software Engineer, Entitlements & Spend Platform

📋 Job Overview

Join Orb as a Software Engineer on the Entitlements & Spend Platform team, based at our San Francisco HQ. This foundational role involves building systems that help usage-based businesses answer real-time questions about customer consumption, entitlements, and next steps. You'll work at the intersection of infrastructure and product, designing APIs and data models that other teams and customers depend on.

🏢 About Orb

We're a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We're building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence. Joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers.

🎯 The Role

This team owns the runtime layer where billing state becomes something customers can act on — alerting, spend controls, entitlement checks, and usage analytics. You'll build the system customers rely on to know, in real time, what's been consumed, what's allowed, and what should happen next. This is a foundational role where you'll help set the direction, the primitives, and the interfaces other teams build against.

✅ Key Responsibilities

• Own a product surface end to end — from customer conversations and product design through API design, implementation, and rollout
• Design and ship alerting and analytics that are granular, flexible, and fast enough to carry contractual latency SLAs
• Build the entitlement and spend-control primitives (credit balances, allocations, usage-percentage alerts, rate limits) that enforce against Orb's real billing state in real time
• Shape the roadmap, primitives, and interfaces other teams build against — foundational decisions that are still open
• Collaborate across PM, design, sales, and customer success, and work directly with enterprise and AI customers to turn their pain points into what we build

📌 Required Qualifications

• 3+ years of software engineering experience, with a track record of owning products or systems end to end
• Energized by ambiguity and ownership — you want a say in what gets built, not just how
• Strong product instincts and genuine customer empathy; you like being close to customers and to the business impact of your work
• Comfortable designing APIs and data models that other teams and customers depend on
• Enough systems depth to reason clearly about real-time and low-latency tradeoffs
• Attention to detail across API design, product UX, and everything in between

🎁 Benefits

• Excellent medical, dental, and vision insurance
• One Medical membership
• Unlimited PTO plus an additional week off between Christmas and New Year’s
• 401k plan
• 16-week paid parental leave with equity vesting
• Commuter stipend
• Catered lunches in the office
• Annual learning & development stipend
• Meaningful equity in the form of stock options

🛂 Visa & Eligibility

Equal Opportunity Employer. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.