Senior Workplace Platforms Lead

📋 Job Overview

We’re building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back. Simple, but it’s not. To do this right, we have to solve robotics, AI, manufacturing - at the same time, at scale, in a form factor that has to be safe enough to live with your family. If you’re inspired by this, you’ll thrive here. We’ve been at this since 2014 and we’re at the point where the hard problems are behind us and the hard work is in front of us.

🏢 About 1X

NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people. We’re not demoing it - we’re shipping it. We’re excited to meet you, if this excites you. If you’ve spent your career working on problems that matter and want to see them actually reach the world - this is that moment. We’re scaling, we’re hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.

🎯 The Role

The IT & Business Systems team builds and operates the internal platforms that enable 1X to scale globally across engineering, manufacturing, operations, and corporate functions. We focus on creating secure, reliable, and high-signal workplace systems that reduce operational friction, automate workflows, and support high-velocity execution across the company. As 1X grows, this team plays a critical role in building the operational backbone that allows employees, robots, infrastructure, and business systems to function together seamlessly and securely.

✅ Key Responsibilities

• Own the architecture, governance, and operational excellence of 1X’s workplace platforms and business systems ecosystem.
• Design scalable workflows, improve system interoperability, strengthen access governance, and enable operational efficiency across a rapidly growing robotics organization.
• Design and scale workplace platform infrastructure supporting rapid organizational growth across engineering, manufacturing, and operations teams.
• Improve operational efficiency by automating workflows, reducing manual processes, and increasing system reliability across business-critical platforms.
• Establish scalable governance, RBAC, and access management standards across workplace and collaboration systems.
• Create high-signal reporting and operational dashboards that improve visibility, prioritization, and decision-making for technical and business leadership.
• Partner cross-functionally with Security, IT, Engineering, and Operations teams to ensure platform scalability, compliance, and operational readiness.

📌 Required Qualifications

• 8+ years of experience in IT systems, workplace platforms, technical operations, or business systems engineering.
• Hands-on experience administering and scaling enterprise collaboration and productivity platforms.
• Experience with workflow automation, scripting, CI/CD integrations, or platform tooling.
• Strong understanding of access governance, security best practices, and operational compliance.
• Ability to operate independently and thrive in ambiguous, fast-paced startup environments.

⭐ Desirable Experience

• Experience supporting hardware, robotics, manufacturing, or operational technology environments.
• Familiarity with APIs, automation tooling, and systems integration platforms.
• Experience with cloud infrastructure environments such as AWS, Azure, or GCP.
• Exposure to compliance frameworks such as SOC2, ISO 27001, or GDPR.
• Experience scaling workplace systems in companies growing from startup to enterprise scale.

🎁 Benefits

• Compensation Range: $180,000 - $235,000 + Equity
• Comprehensive medical, dental, and vision coverage
• Generous paid time off, company holidays, and parental leave
• 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
• Commuter benefits (transit and parking)
• Short-term and long-term disability, and life insurance
• Employee Assistance Program (EAP) for mental health, financial, and personal support
• Onsite snacks and catered lunches

🛂 Visa & Eligibility

1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, justice system impact, or any other characteristic protected under applicable federal, state, or local law.