Senior Platform & Reliability Engineer

📋 Job Overview

Vizcom is a visual creation platform that combines modern web tooling with AI-powered workflows. We’re hiring a senior owner of stability and infrastructure to ensure the platform is reliable, fast, and resilient as we scale.

🏢 About Vizcom

Vizcom is a visual creation platform that combines modern web tooling with AI-powered workflows. Our stack includes React/TypeScript frontend, Node/Koa + PostGraphile API services, PostgreSQL, Redis, BullMQ queues, and Kubernetes-based production infrastructure.

🎯 The Role

Own service reliability end-to-end: prevent incidents, reduce blast radius when failures happen, and lead fast, high-quality recovery when production degrades. This is a hands-on technical leadership role with authority to set reliability standards and enforce production guardrails.

✅ Key Responsibilities

• Set and enforce SLIs/SLOs/error budgets for critical user flows.
• Drive failure isolation across API, workers, queues, and dependencies.
• Define Kubernetes runtime reliability standards.
• Own poison pill containment and workload isolation for BullMQ/Redis.
• Lead Sev1/Sev2 incident response end-to-end.
• Own observability quality, on-call effectiveness, runbooks, and postmortem discipline.
• Gate risky deploys and enforce reliability guardrails.

🎁 Benefits

Compensation: $200,000 – $250,000 base salary + meaningful equity

🛂 Visa & Eligibility

Not specified