Platform Engineer, Ops Engineering

Job Overview

Join our growing Ops Engineering team and help build internal tooling and infrastructure that empowers operators at Ramp. As an internal-facing team, you'll work directly with our operations teams to design, implement, and scale tools and systems that enable them to serve our customers more efficiently and effectively.

About Ramp

At Ramp, we're rethinking how modern finance teams function in the age of AI. We believe AI isn't just the next big wave. It's the new foundation for how business gets done. We're investing in that future — and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent.

More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Key Responsibilities

• Own and evolve Ramp's internal tooling platform infrastructure
• Manage the Retool platform
• Build custom tooling on top of platforms like Zendesk
• Develop internal APIs to support internal operations
• Create operator-facing applications that help our ops teams move faster
• Use AI to automate workflows end-to-end
• Address high-urgency issues that impact internal users
• Mentor and foster the growth of team members

Required Qualifications

• Strong sense of ownership and enjoys owning projects from inception to scaling
• Deep knowledge of AWS, or an equivalent cloud provider
• Experience deploying production systems
• Experience handling scale, reliability, observability, and automation
• Ability to promptly address high-urgency issues
• Experience with Retool, Zendesk, or similar platforms
• Experience with API development
• Experience with AI and automation