Platform Services Engineer, Advanced Services (Professional Services)

📋 Job Overview

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

🏢 About Everpure

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

🎯 The Role

As part of the Advanced Services Engineering team, the Product Services Engineer is responsible for engineering and operationalising repeatable platform services that support the lifecycle of Everpure products. This role owns the readiness, automation, and standardisation of product-attached services, ensuring they can be deployed consistently, efficiently, and at global scale.

Unlike consulting or solution innovation roles, the Product Services Engineer focuses exclusively on operational product services such as installation, upgrades, lifecycle management, and decommissioning (IMACD). Working closely with Product Engineering, Portfolio, and Delivery teams, you will translate product capabilities into scalable service frameworks that improve operational efficiency and accelerate customer adoption.

This role sits at the intersection of Product Engineering and Advanced Services, ensuring every product service is operationally ready before being released to the field.

✅ Key Responsibilities

• Engineering Platform Services
• Design, build, and maintain repeatable product-attached services for Everpure products and platforms
• Define engineering standards for installation, upgrades, lifecycle management, and decommissioning (IMACD)
• Develop service automation, tooling, runbooks, and operational procedures to improve consistency and quality
• Manage process for reviewing software / code (Purity) releases to identify crucial updates and impact on existing service offerings and process
• Drive Operational Readiness
• Ensure product services are aligned to product releases and engineering roadmaps.
• Define service readiness criteria, operational documentation, and enablement assets before global release.
• Partner with Product Engineering to operationalise new platform capabilities.
• Standardise and Scale
• Continuously improve product services through automation, simplification, and standardisation.
• Reduce delivery variation by creating globally repeatable service frameworks.
• Enable Delivery
• Support Delivery, Global Delivery Centers, and Centres of Excellence with operational guidance and enablement materials.
• Collaborate with Services Solutions Architects to ensure innovative solution services are underpinned by robust platform capabilities.
• Provide engineering expertise during pilot transitions into operational services.

📌 Required Qualifications

• Strong experience in Product engineering, infrastructure, or cloud environments
• Understanding of product lifecycle and operational service design
• Experience building automation and standardised operational processes
• Familiarity with enterprise Products (storage, cloud, virtualization, networking)
• Experience with scripting or automation tools (e.g. Terraform, Python, CI/CD pipelines)
• Ability to design scalable, repeatable service models rather than one-off solutions
• Strong collaboration skills across architecture, product, and engineering teams
• Attention to detail and focus on operational excellence
• Strong Documentation and asset management (version control) skills

⭐ Desirable Experience

• Knowledge / experience of Continuous Improvement Methodologies (ie Six Sigma) preferred.

🎁 Benefits

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
• Team: We build each other up and set aside ego for the greater good.

We offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.

🛂 Visa & Eligibility

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.