Senior Staff Engineer - Platform

Job Overview

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ❤️

Our Platform team includes over 75 technical staff (Platform Engineers, Backend Engineers, ML Engineers, Mobile Engineers, Web Engineers, Analytics Engineers, and Data Scientists). Our mission is to help Monzo scale effectively, empowering our technology teams to build magical experiences for our customers all over the world. We do this by providing a highly available, reliable, secure, compliant, and performant platform of data, software, and infrastructure solutions that meet the needs of our growing business, accelerate the productivity of Monzo engineers, data scientists, and data users, and maintain cost-efficiency that is at most linear to the growth of our business.

Key Responsibilities

• Expect to be hands on and deeply technical with code and infrastructure, using your software engineering and system building skills and expertise to lean in and solve deep technical challenges

• Partner with the Engineering Director for Platform and other ICs to provide technical leadership around resiliency across Monzo

• Build a deep understanding of our platform and then work to strengthen the reliability surface that sits between teams - building and enhancing the tools, patterns and guardrails that make resilient choices the easy ones

• Promote and maintain a culture where every engineer feels supported to design, build and operate reliable systems that work on a global scale

• Understand several work-streams across your group, keeping enough context to regularly provide technical advice and challenge to other engineers

• Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective. You'll do this in order to arrive at solutions that are robust and optimal given the context

About Monzo

We have around 450 engineers out of roughly 5,000 people in total - and we have big ambitions. There are many interesting challenges ahead, and we're happy for people to move between teams or to specialise, whatever you prefer. As an engineer here you'd be able to work directly with anyone across the company, and we run regular knowledge-sharing sessions so you'll learn heaps about everything from how banks work to effective communication. We contribute to open source software as much as possible. Our blog is a good place to learn even more about what we do.