As Manager, Platform Engineering, you'll lead the infrastructure team that empowers all of KOHO's engineering organization to deliver faster, more reliably, and at scale. You'll own our cloud infrastructure, developer infrastructure experience, production reliability and scaling, and compliance readiness while navigating critical business initiatives that enable KOHO's growth and product innovation.
Key Responsibilities
Empower engineering teams to build, ship, and operate products faster and more reliably through world-class platform infrastructure
Lead critical infrastructure & reliability initiatives: Drive cloud infrastructure architecture, disaster recovery capabilities, high-availability systems design, and compliance-ready infrastructure for a regulated financial services environment
Build and lead a high-performing platform team: Manage a team of cloud infrastructure engineers through complex technical challenges while creating clear career growth paths and maintaining a culture of continuous learning and operational excellence
Own production operations & site reliability: Ensure exceptional availability and reliability of production systems through proactive monitoring, incident response, performance optimization, and cost efficiency
Enable security & regulatory compliance: Implement and maintain infrastructure for industry security standards and regulatory requirements while managing vulnerability remediation and access controls in partnership with our Cyber Security team
Drive platform strategy & innovation: Define the technical roadmap for cloud infrastructure, Cloud Infra CI/CD, container orchestration, Infrastructure as Code, and developer infra tooling while leveraging AI and automation to reduce operational toil
About KOHO
We're on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We're a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.
Required Qualifications
You have deep infrastructure & platform engineering expertise: 5+ years in platform engineering, SRE, or DevOps roles with hands-on experience building and operating cloud infrastructure (AWS or equivalent, Kubernetes, Terraform, Cloud Infra CI/CD) in production environments at scale
You are a proven people leader: Experience managing engineering teams (4-6+ people), with demonstrated success coaching engineers, managing performance, driving team delivery, and building inclusive high-trust team cultures
You thrive in ambiguity and complexity: You excel at taking high-level business objectives and translating them into actionable technical strategies. You can structure solutions when problems are not clearly defined
You balance strategic vision with tactical execution: You can define technical roadmaps and improve team processes, then dive deep to unblock critical production issues or guide complex implementations
You communicate with exceptional clarity: You can translate complex technical concepts for non-technical stakeholders, write clear documentation, and build strong cross-functional relationships
You think in systems and act with focus: You understand how infrastructure decisions cascade through developer velocity, product delivery, costs, security, and business outcomes
