Platform Engineer

Job Overview

Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we’ve raised $60 million from top investors including Alexis Ohanian’s Seven Seven Six and Forerunner Ventures. Our platform powers teams across the NBA, WNBA, and NWSL helping them boost ticket sales and deliver innovative fan experiences. We’re a remote-first team driven by core values - begin and build with trust, play like the underdog, win as a team, and do your thing.

Key Responsibilities

We’re looking for a Platform Engineer who loves reducing friction, improving workflows, and empowering others through great tooling. In this role, you’ll build the systems and automations that help engineering ship faster, help customers onboard smoothly, and help the whole company operate with confidence and efficiency. If you get energy from solving ambiguous problems, partnering across teams, and building systems that quietly power everything behind the scenes, you’ll thrive here.

Required Qualifications

• Strong backend engineering experience in Python and Typescript/Node
• Experience building internal tools or platform systems including CLIs, services, workflow automation, integrations
• Comfort with AWS, Docker, CI/CD pipelines, and Infrastructure-as-Code tools such as Terraform or Tofu
• Strong ownership mindset with the ability to take ambiguous problems and drive them to completion
• Solid understanding of API design and distributed systems fundamentals
• Collaborative, service-oriented approach to partnering with engineering, support, and ops teams

Benefits

Remote first
Competitive salary and equity
Flex PTO policy
401(k)
Generous medical, dental and vision plans
16 weeks paid parental leave for primary and secondary caregivers
$1,000 reimbursement for work-from-home tech setup
Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel