IT Platform Engineer

📋 Job Overview

Loft Orbital is looking for an IT Platform Engineer to help build, automate, and scale the technology that keeps our global teams moving. As part of our IT team, you’ll sit at the intersection of IT infrastructure, SaaS applications, identity, security, and automation. Rather than simply keeping systems running, you’ll focus on making them work better together—building integrations, eliminating repetitive manual processes, improving reliability, and developing scalable solutions that support Loft as we grow.

🏢 About Loft Orbital

Loft Orbital is a company that builds and operates custom satellite constellations for enterprise customers. We are a fast-growing startup with a global team and a mission to bring space-based solutions to industries on Earth.

🎯 The Role

This is a hands-on engineering role with significant ownership. You’ll work across platforms including AWS, VMware, Okta, Google Workspace, GitLab, NetSuite, Atlassian, and our broader SaaS ecosystem, while partnering with teams across the business to understand their workflows and turn operational challenges into reliable technical solutions. If you enjoy digging into APIs, automating away repetitive work, troubleshooting problems that cross multiple systems, and building IT infrastructure that scales, we’d love to hear from you.

✅ Key Responsibilities

• Design, build, and maintain automated workflows and integrations across Loft’s SaaS ecosystem, using APIs, scripting, identity standards, and integration tooling.
• Develop automation that improves IT operations, including user lifecycle management, access provisioning, system configuration, data synchronization, reporting, and repetitive administrative workflows.
• Administer and improve identity and access management (IAM) across hybrid environments, including provisioning and authentication workflows using technologies such as Okta, SCIM, SAML, and OAuth.
• Administer and support AWS infrastructure, including IAM, EC2, WorkSpaces, VPC, and directory integrations.
• Deploy, maintain, and improve VMware vSphere/ESXi infrastructure, supporting initiatives such as migrations, patching, upgrades, troubleshooting, and capacity management.
• Partner with Security to automate and improve security controls across endpoints, networks, cloud infrastructure, operating systems, and SaaS applications.
• Administer and automate aspects of GitLab, including repository permissions, access management, and CI/CD-related workflows.
• Troubleshoot complex technical issues spanning SaaS, cloud, networking, identity, virtualization, and on-premises infrastructure, identifying root causes rather than relying on short-term fixes.
• Partner with teams including People, Finance, Engineering, and Operations to understand business processes and identify opportunities where automation and systems integration can improve efficiency and data quality.
• Improve the reliability and scalability of IT by documenting solutions, developing reusable tooling, reducing manual processes, and contributing to disaster recovery and business continuity planning.

📌 Required Qualifications

• 5+ years of professional IT experience, with hands-on experience in areas such as platform engineering, systems engineering, infrastructure engineering, applications engineering, DevOps, or IT automation.
• Strong experience integrating and automating SaaS applications through APIs, with exposure to platforms such as NetSuite, Atlassian Cloud, HRIS systems, GitLab, Google Workspace, or similar enterprise applications.
• Strong scripting and automation skills using Python, PowerShell, Bash, or similar languages, with demonstrated experience turning manual operational processes into reliable automated workflows.
• Hands-on experience with identity and access management, including technologies and standards such as Okta, SCIM, SAML, OAuth, SSO, and automated user provisioning.
• Experience administering AWS environments, including services such as IAM, EC2, WorkSpaces, VPC, and directory integrations.
• Hands-on experience administering and troubleshooting VMware vSphere/ESXi or comparable enterprise virtualization infrastructure.
• Strong understanding of networking fundamentals and demonstrated ability to troubleshoot issues spanning cloud, SaaS, identity, and on-premises environments.
• Experience working with security concepts and controls such as endpoint protection, VPNs, firewalls, encryption, access controls, system hardening, and patch management.
• Demonstrated automation mindset: you naturally look for opportunities to replace repetitive manual work with scalable, maintainable, and testable solutions.
• Strong communication and collaboration skills, with the ability to translate business problems into technical solutions and work effectively with both technical and non-technical stakeholders.

⭐ Desirable Experience

• Experience with NetSuite, Atlassian Cloud, GitLab, Google Workspace, Tailscale, or HRIS platforms and their APIs.
• Experience building or maintaining