Zyte is seeking a IT Automation & Platform Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company. This role goes beyond endpoint management and traditional IT support — it treats internal IT as an engineering discipline, with code-first automation as the default approach.
🏢 About Zyte
At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data. For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.
🎯 The Role
Zyte is seeking a IT Automation & Platform Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company. This role goes beyond endpoint management and traditional IT support — it treats internal IT as an engineering discipline, with code-first automation as the default approach. You will design and operate the backbone of Zyte's internal SaaS platform, integrating systems like Salesforce, HubSpot, finance systems, HR platforms, engineering tools, and collaboration software into a coherent, automated architecture. You'll also play a key role in introducing AI-assisted and AI-driven workflows across the company.
✅ Key Responsibilities
Administer and integrate business-critical SaaS systems, such as Salesforce or HubSpot, customer support platforms, billing or subscription systems, and collaboration and engineering tools.
Design reliable workflows and data synchronization across multiple SaaS platforms.
Build and maintain SaaS integrations, including CRM automation, syncing customer, billing, and product usage data, automating entitlement provisioning, and connecting support, product, and CRM workflows.
Develop internal tools that improve operational efficiency across teams, like internal CLI tools, automation services for onboarding and access management, data synchronization services, and ChatOps tools.
Introduce AI into internal workflows, such as AI-powered internal support assistants, LLM-driven knowledge retrieval, automated ticket triage, AI copilots for internal SaaS workflows, and automated analysis of operational data.
Create automated and developer-friendly workflows for employees and teams, such as automated onboarding and offboarding pipelines, identity and access provisioning automation, self-service automation for common IT tasks, and internal developer-friendly APIs for business systems.
Provide IT Service Management & Operations, serving as the ultimate level of IT Support for end-users, delivering superior IT assistance to a global, remote workforce.
Ensure Security & Compliance Engineering, implementing and administering comprehensive endpoint security measures and enforcing Zero Trust architecture principles.
📌 Required Qualifications
8+ years in IT Engineering, Systems Engineering, Business Systems Engineering, or Platform Engineering, including 3+ years in a senior role owning internal business systems and automation at a SaaS/tech company.
Scripting Mastery: Strong scripting and programming ability in Python, Go, Bash, Node.js.
API & Integration Engineering: Strong experience working with external APIs, including REST and GraphQL APIs, OAuth authentication flows, webhook-based event systems, and SaaS SDKs and integration frameworks.
Operating Systems: Deep working knowledge of macOS and Linux environments.
Identity & Security: Experience implementing and managing SSO / SAML / SCIM provisioning, identity lifecycle automation, and Zero Trust access models.
Compliance & Governance: Experience supporting or passing security and compliance audits, such as ISO 27001 | SOC2 | GDPR.
Experience working in remote-first or globally distributed environments is strongly preferred.
⭐ Desirable Experience
AI-Assisted Automation: Experience experimenting with or implementing AI-driven automation, such as LLM APIs (OpenAI, Anthropic, etc.), AI copilots for operational workflows, and semantic search.
🎁 Benefits
Competitive salary.
🛂 Visa & Eligibility
No specific visa or eligibility information provided.
