Senior Site Reliability Engineer, Platform & Cloud FinOps

Job Overview

We are looking for a senior site reliability engineer to join the Cloud FinOps team at Hopper. We manage a large infrastructure in Google Cloud that is used by hundreds of engineers to provide a first-class experience to millions of end users around the world. You are passionate about automating everything possible and ensuring systems remain optimized. You also like the infrastructure to be as scalable, reliable, secure, and optimized as possible. You like to solve problems in a practical way, building solutions that are simple, reliable, cost-effective, and easy to use.

Key Responsibilities

• Work on projects that will drive a higher cost efficiency, such as reducing network egress costs by removing unnecessary headers.
• Ensure that warehouse data is in use and select the most efficient storage for it, e.g., cold storage for buckets with infrequent retrieval.
• Ensure that autoscaling for both databases and compute is well optimized.
• Work on improving the current cost attribution to ensure all teams have clear visibility into their costs.
• Participate in providing support to incidents and be part of on-call rotation for platform incidents.
• Contribute to solving doubts and problems engineers might face with our infrastructure and approving PRs that require Platform supervision.

Required Qualifications

• Strong background in SRE, DevOps, Software Engineering, or Systems engineering
• Troubleshooting skills
• System design with good analytical capabilities
• Good communication skills
• Knowledge of major cloud providers, preferably Google Cloud
• SQL knowledge
• Containers, Kubernetes, and related tooling like Kustomize and Helm
• Service Mesh, preferably with Istio
• Networking knowledge: DNS, TLS, certificates, ingresses, etc.
• Observability with log collection, metrics, APM, etc., preferably Datadog
• Security knowledge: IAM, RBAC, network security, etc.
• Knowledge on authentication and authorization technologies
• CI/CD
• Database technologies
• Competent in scripting with Bash and Python or other scripting languages

About Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website, and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility, and savings to travelers globally.

Benefits

Well-funded and proven startup with large ambitions, competitive salary, and upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for group insurance plan. Hopper offers life, short term, and long term disability coverage. HSA that covers eligible medical and dental expenses. All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere. All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay. Please ask us about our very generous parental leave, much above industry standards! Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact.