Software Development👥 1001 employees📍 Montreal, QC, CA
Hopper is a global travel platform that powers Hopper’s mobile app, as well as partners' direct channels via HTS (Hopper Technology Solutions). Hopper combines a best-in-class travel agency, industry…
Job Overview
We are looking for a senior site reliability engineer to join the Cloud FinOps team at Hopper. We manage a large infrastructure in Google Cloud that is used by hundreds of engineers to provide a first-class experience to millions of end users around the world. You are passionate about automating everything possible and ensuring systems remain optimized. You also like the infrastructure to be as scalable, reliable, secure, and optimized as possible. You like to solve problems in a practical way, building solutions that are simple, reliable, cost-effective, and easy to use.
Key Responsibilities
Work on projects that will drive a higher cost efficiency, such as reducing network egress costs by removing unnecessary headers.
Ensure that warehouse data is in use and select the most efficient storage for it, e.g., cold storage for buckets with infrequent retrieval.
Ensure that autoscaling for both databases and compute is well optimized.
Work on improving the current cost attribution to ensure all teams have clear visibility into their costs.
Participate in providing support to incidents and be part of on-call rotation for platform incidents.
Contribute to solving doubts and problems engineers might face with our infrastructure and approving PRs that require Platform supervision.
Required Qualifications
Strong background in SRE, DevOps, Software Engineering, or Systems engineering
Troubleshooting skills
System design with good analytical capabilities
Good communication skills
Knowledge of major cloud providers, preferably Google Cloud
SQL knowledge
Containers, Kubernetes, and related tooling like Kustomize and Helm
Service Mesh, preferably with Istio
Networking knowledge: DNS, TLS, certificates, ingresses, etc.
Observability with log collection, metrics, APM, etc., preferably Datadog
Security knowledge: IAM, RBAC, network security, etc.
Knowledge on authentication and authorization technologies
CI/CD
Database technologies
Competent in scripting with Bash and Python or other scripting languages
About Hopper
At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website, and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility, and savings to travelers globally.
Benefits
Well-funded and proven startup with large ambitions, competitive salary, and the upsides of pre-IPO equity packages.
Carrot Cash travel stipend
Flexdesk All Access Pass & Work-from-home stipend
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
