Staff Platform Engineer, Observability

Job Overview

We’re looking for a Staff Platform Engineer to own observability end-to-end and rebuild our visibility stack from the ground up. You’ll design and run the systems behind metrics, logs, tracing, and performance debugging for every product team at Helius. This work has huge leverage. Better visibility means faster iteration, tighter feedback loops, and higher reliability across the entire company.

About Helius

Helius is building the core infrastructure for Solana - empowering developers to create the next generation of crypto-powered applications. Our mission is to accelerate the development of internet capital markets by making it easier, faster, and more intuitive to build on-chain. Thousands of teams - from early-stage startups to industry leaders like Coinbase, Phantom, and Jupiter - rely on Helius APIs, webhooks, and indexing tools to power their products.

Key Responsibilities

• Architect a new observability stack across metrics, logs, tracing, and alerting
• Build high-throughput observability pipelines optimized for fast, low-latency querying
• Lead the migration from Datadog to cost-efficient, performance-focused internal tools
• Partner with infra, product, and performance teams to support deep debugging workflows
• Own reliability, scaling, and cost efficiency across the entire observability system
• Keep systems simple, fast, and easy for engineers to reason about

Required Qualifications

• 8+ years of strong programming experience with deep understanding of observability systems
• Experience with tools like ClickHouse, Loki, Elasticsearch, Prometheus, or Grafana
• Ability to design systems that handle massive data volumes and sustained read/write throughput
• Strong systems thinking and intuition for performance, storage tradeoffs, and reliability

Nice to Have

• Experience running bare metal at scale
• Familiarity with Solana or blockchain performance needs