Engineering Manager, Merchant Knowledge Platform

📋 Job Overview

The Merchant Knowledge Platform team, part of DoorDash’s Merchant organization, builds the systems that serve merchant, store, menu, and catalog data to experiences across DoorDash, Wolt, and Deliveroo. Our platform connects merchant information to the experiences people rely on every day, from discovering stores and searching for products to placing orders. We’re building the next generation of this global platform to support growing data volumes, new product capabilities, and AI-powered experiences. Our team brings together experienced technical leads and engineers early in their careers, with a shared commitment to engineering excellence and learning.

🏢 About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

🎯 The Role

We’re looking for an Engineering Manager to lead a team of talented engineers building and operating a platform at the core of our global marketplace. You’ll own the team’s technical direction and roadmap, working closely with engineers on architecture and design decisions while supporting their growth. You’ll partner with teams across the company to understand their needs, set priorities, and build shared capabilities that make merchant data reliable and efficient to access at scale. You must be located in the New York Metro Area for this hybrid position. 

✅ Key Responsibilities

• Shape the technical vision and roadmap for a global merchant data platform that supports consumer and merchant experiences across three companies.
• Guide the design of distributed systems that serve large volumes of data with high availability, low latency, and consistent performance.
• Partner with engineering, product, and business teams to turn shared needs into reusable platform capabilities and make clear decisions about priorities and tradeoffs.
• Support, coach, and develop a team of engineers with a range of experience, helping them grow their technical skills and ownership.
• Improve platform reliability and engineering practices while helping the team use AI tools to learn, build, and deliver more effectively.

📌 Required Qualifications

• You have experience managing engineers, including coaching, performance management, and supporting career growth.
• You have previously led technical projects and can guide architecture, review detailed designs, and help engineers work through complex implementation decisions.
• You have experience building and operating large-scale backend or platform systems, with a strong understanding of distributed systems, data access patterns, and reliability.
• You have experience setting technical roadmaps and balancing immediate partner needs with long-term platform investments.
• You can connect technical decisions to business outcomes and communicate priorities, tradeoffs, and expectations across teams.

🎁 Benefits

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

🛂 Visa & Eligibility

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.