Engineering Manager, Identity Platform

📋 Job Overview

As an Engineering Manager, Identity Platform you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products.

🏢 About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

🎯 The Role

As an Engineering Manager, Identity Platform you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products.

✅ Key Responsibilities

• Build, lead, and develop a high-performing engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth.
• Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems.
• Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance.
• Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards.
• Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals.
• Establish processes and a culture that enable fast learning, high trust, and responsible innovation.
• Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong security posture, and low-latency performance.
• Own and improve request validation at the edge for logged-in users, delivering extremely high reliability and fast validation under high throughput.
• Oversee systems that enable secure access to user data, improving scalability, reliability, and access patterns for internal consumers across the company.

📌 Required Qualifications

• Have 10+ years of experience building, scaling, and operating distributed systems at large scale.
• Have 3+ years of experience managing high-performance engineering teams in fast-paced, rapidly shifting environments.
• Care deeply about people leadership, coaching, and helping engineers achieve peak performance.
• Communicate clearly, think holistically, and make decisions grounded in both user needs and long-term sustainability.
• Have experience managing an infrastructure team and are effective at hiring, coaching, and developing engineers while maintaining strong operational excellence.
• Have deep experience building and operating high-scale backend systems, with a track record of improving reliability, latency, and security in production.
• Bring broad infrastructure expertise across the stack—from hardware and cluster management to services and storage layers.

🎁 Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

🛂 Visa & Eligibility

• OpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other characteristic protected by law.