Engineering Manager, Billing Platform

📋 Job Overview

Engineering Manager, Billing Platform at Sentry. The Billing team is responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns.

🏢 About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

🎯 The Role

The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.

✅ Key Responsibilities

• Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.
• Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.
• Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.
• Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.
• Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.

📌 Required Qualifications

• Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.
• Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.
• Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.
• Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.
• 5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.
• 2+ years of engineering management experience.

🎁 Benefits

Base salary range: $220,000 to $450,000. Offers Equity. Plus up to 25% bonus. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage).

🛂 Visa & Eligibility

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry.