Engineering Lead, Consumer Platform

📋 Job Overview

We're hiring an Engineering Lead to own Chariot's consumer platform: everything that turns a one-time claimant into an engaged member who keeps finding cases worth joining. You'll own the engagement, community, education, and referral surfaces, and help expand the range of cases people can join. This is greenfield community, content, and growth-loop product, and you'll build the team around it.

🏢 About Chariot Claims

Chariot Claims is an AI claims agent that helps consumers get paid for every corporate violation impacting them: data breaches, privacy violations, antitrust, and more. We've processed 65,000+ claims, with projected consumer recovery of $75M+.

Chariot builds technology to challenge the status quo. We take bold swings at the system to ascertain truth from stories, even if that means drawing legal/PR fire from established actors who are territorial and profit from the status quo.

As operators, we pride ourselves on our ethics, resilience, and humanity. With each turn, we emerge smarter, better prepared, and with more insiders who share our mission to build a better system. We're already working with 20+ law firms, including several among the five most active complex litigation firms in the country.

🎯 The Role

This role is perfect for someone who's analytical, creative, and execution-driven. You thrive in fast-paced environments, love rapid experimentation, and know how to take an idea from prototype to a production system the rest of the team can build on.

Bonus: if you've worked in a regulated industry such as legal, healthcare, or finance.

✅ Key Responsibilities

• Expand the range of case types people can discover and join.
• Build the community surfaces where people surface, discuss, and rally around potential cases.
• Build the education layer that helps people understand how claims work, what makes a strong case, and how to participate responsibly.
• Build referral and growth loops that turn engaged members into a distribution channel.
• Own trust and safety for community surfaces, including moderation and fraud deterrence.
• Contribute to shared platform foundations that make the whole team faster, including internal tooling, MCPs, and agent harnesses.
• Recruit, vet, and grow the engineers on this team.

📌 Required Qualifications

• Experience building and shipping production software, at staff-level technical scope.
• A track record of shipping products end-to-end: you've owned the outcome, not just the code.
• Strong product instincts and a bias toward action; comfortable making informed product decisions on your own.
• Early-stage experience (Series A or earlier).
• You've built and grown a team, or are clearly ready to; you'll be hiring and leading from day one.

⭐ Desirable Experience

• Experience with consumer engagement, community, content, or referral / growth-loop products; experience with trust and safety or content moderation at scale.

🎁 Benefits

• Competitive salary, equity, and benefits package in a fast-growing, high-impact startup.
• 2-4 off-sites per year in beautiful, cultural destinations; expenses covered for you and a +1.

🛂 Visa & Eligibility

Not specified