Engagement Manager, AI Accounting Platform for Housing

📋 Job Overview

Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.

🏢 About Lavendo

Our client is a late-stage AI unicorn building agents that automate the day-to-day operations of the housing industry. Their products work inside the systems operators already use, taking manual work off teams' plates and making the experience better for both operators and residents. Backed by investors including Andreessen Horowitz and Bessemer Venture Partners, they recently closed a $350M raise and have more than doubled revenue as they scale.

🎯 The Role

You'll be a forward-deployed accountant - part consultant, part implementation expert. You'll work directly with CFOs and finance teams at enterprise customers to scope, configure and launch financial automation workflows at startup speed. The product is new, so you'll help shape how deployments are run and build the playbook from scratch, with a ground-floor seat in a fast-growing new business line.

✅ Key Responsibilities

• Manage customer engagements end-to-end, working directly with CFOs and finance teams to deploy accounting and ERP products
• Scope customer workflows and configure the accounting software to match their needs
• Own pre-sales and post-sales activities for accounting products - GL, AP, AR, payroll and payments
• Explain complex accounting and technical concepts to customers clearly
• Run several engagements at once with a lot of direct customer interaction
• Take ownership, move fast and build processes from scratch

📌 Required Qualifications

• 3-5 years of experience in ERP or accounting software implementation, or finance transformation consulting
• Hands-on implementation experience through go-live - for example in a Finance Transformation or ERP implementation group at a Big 4 firm or Accenture (NetSuite, Oracle, Workday or similar), or in an implementation, customer success or deployment role at an accounting or ERP software startup
• Strong grasp of back-office accounting - GL, reconciliations, month-end close, AP/AR, accruals
• Experience scoping customer requirements and configuring software to meet them
• Proven customer management skills, including communicating complex topics to senior finance stakeholders
• A degree in accounting or finance
• Based in the US or Canada and willing to work on-site in NYC 4-5 days per week (relocation and visa sponsorship available)

⭐ Desirable Experience

• CPA

🎁 Benefits

• Base Salary $160K – $200K
• Offers Equity
• Benefits: Medical, dental and vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k
• Fitness and home services stipend
• All meals covered in the office
• Unlimited vacation and paid holidays
• Relocation packages
• Visa transfers and new sponsorship (including H1B and TN)

🛂 Visa & Eligibility

• Relocation packages, plus visa transfers and new sponsorship (including H1B and TN) available