As an Deployment Strategist on the Future Platforms team, you'll help found and scale a critical new function at EliseAI: taking our future platform products from early customer promise to live, adopted, business-impacting deployments. This is a cross-functional, high-autonomy role that centers on strategic execution, with real influence over the product and the motion around it.
🏢 About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
🎯 The Role
You'll act as the primary driver of engagement success: building alignment across complex customer stakeholder groups, guiding high-stakes implementation and workflow decisions, and coordinating tightly with Product and Engineering to translate real-world needs into clear requirements and shipped improvements. Because this platform is early-stage and scaling quickly, you'll run engagements and help systematize how we do them, building repeatable playbooks, processes, and systems that let us scale rapidly without losing quality.
✅ Key Responsibilities
Own engagement success end-to-end: Serve as the primary driver of customer deployments from late-stage sales handoff through launch and post-launch stabilization; ensure outcomes, timelines, and stakeholder alignment
Lead discovery, scoping, and decisioning: Translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through tradeoffs, product constraints, and adoption choices
Run the execution motion: Hold a full book of concurrent deployments at different stages; coordinate internal teams and client stakeholders; keep cadence, risk tracking, and launch readiness current on every one without dropping threads
Configuration and launch: Collaborate with product operations, engineering, and training teams to drive product configuration, data migration, launch, and successful adoption
Support change management: Partner with client leadership on communicating the change through their organization, and identify where workflows or incentives need to shift for adoption to stick
Inform product development: Bring net-new workflow and product requirements to Product/Engineering, grounded in scoping learnings, customer input, and real-world usage
Contribute to the playbook: Feed lessons from engagements into the processes and templates that improve speed and quality as we scale
Support sales and expansion: Participate in later-stage sales and pre-sales discovery to set up successful engagements; help scope realistic engagements and identify follow-on opportunities
📌 Required Qualifications
3–5 years running enterprise software implementations, platform migrations, or technology transformation programs, for example implementation and delivery roles at enterprise SaaS companies, technology consulting, or systems integration
Demonstrated track record of taking enterprise deployments live: you can speak to specific implementations you’ve owned, the obstacles you hit, and how you got to launch
Strong technical aptitude and comfort working with complex systems and workflows
Exceptional stakeholder management and communication skills, with the ability to influence without authority
Proven ability to handle ambiguity, make data-driven decisions, and adapt quickly to changing requirements
Experience building and scaling processes, playbooks, and systems from scratch
⭐ Desirable Experience
Experience in the housing or healthcare industries
Experience with AI or automation technologies
Experience leading cross-functional teams
Experience with product management or product operations
🎁 Benefits
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
🛂 Visa & Eligibility
EliseAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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