Senior Platform Infrastructure Engineer

Job Overview

Cogent Labs is looking for an experienced and dynamic engineer to help build and enhance our Cloud and On-premises platforms which deliver our AI-powered products to customers. This role is ideal for strong software engineers who have developed a passion for reliability, infrastructure, and operations as a way to improve customer satisfaction.

Key Responsibilities

• Effectively blend software engineering and operational expertise to ensure the reliability, scalability, and performance of our cloud and on-premises product platforms.


• Troubleshoot and resolve complex issues across code, database, and infrastructure, ensuring seamless platform operation and improving product quality.


• Collaborate with machine learning engineers, product managers, and quality assurance to resolve pain-points, automate toil, and improve overall developer experience.


• Balance innovation and stability through thoughtful use of SLOs and error budgets, mitigating risk effectively while embracing and facilitating change.


• Contribute to process improvements and drive strategic initiatives to help all engineers in the company be more effective, knowledgeable, and happier.

Required Qualifications

• Excellent problem-solving and communication skills, with the ability to debug and discuss complex issues


• 2+ years experience developing products/applications in NodeJS, Python, or Golang


• 2+ years experience roles similar to Site Reliability Engineering (SRE), DevOps, or Cloud Infrastructure


• Hands-on experience with Kubernetes


• Experience with, and interest in, at least some of the following: Amazon Web Services (AWS) or Google Cloud Platform (GCP), Terraform or other infrastructure-as-code (IaC), CI/CD with tools like Github Actions and ArgoCD, Monitoring and alerting, using Prometheus and the Grafana ecosystem, Software and infrastructure security practices, Troubleshooting in Linux (e.g. disk, networking, logs)

About Cogent Labs

As one of the first Tokyo-based AI startups, we have been at the forefront of AI innovation since 2014. Our journey has been marked by rapid growth and cutting-edge technological advancements, making us a prime destination for ambitious professionals seeking to make a real-world impact by solving a wide range of business problems.

While we’ve long been recognized for our expertise in AI-based document automation through our flagship product SmartRead, our mission is now evolving to encompass the complete automation of business processes. Building on our advanced capability to accurately extract and comprehend key information from documents, we are developing sophisticated AI-powered workflow automation solutions that seamlessly connect information acquisition with subsequent actions.

Through these cutting-edge and comprehensive automation services, Cogent Labs aims to dramatically enhance business productivity and contribute to solving Japan’s labor shortage challenge — creating a society where one person can generate the value of ten or even a hundred.

Team Culture

The Cogent Labs engineering department is continuously working towards developing a culture improving and rewarding the following qualities:

• Team effort: A cohesive team can be more effective than an isolated prodigy. Engineers are expected to work well in groups and look for opportunities to empower their colleagues.


• Ownership: Take full responsibility for your own projects and tasks and if needed, cross over boundaries in order to successfully deliver your project.


• Self-improvement: Create an environment where engineers can focus on their engineering tasks and self-improvement without excessive outside disturbances.


• Experimentation: Engineers should have some freedom in experimenting with new ideas and technologies, as this ultimately could translate into building better products or the creation of valuable new IP.


• Quality & Excellence: Maintaining a mindset of developing high quality features and code. We avoid cutting corners as much as possible.


• Customer Service: Being customer focused, not only externally but internally as well. This means developing services that not only improve the experience of our end customers, but also being ‘customer service’ oriented within your team and the company as a whole by helping out others and sharing knowledge.