📋 Job Overview
Our Account Development team partners with merchants across the U.S. to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.
🏢 About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
🎯 The Role
We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.
As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.
You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.
This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.
✅ Key Responsibilities
- Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
- Drive high-volume pipeline management across a large book of SMB accounts.
- Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
- Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
- Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
- Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
- Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
- Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.
📌 Required Qualifications
- You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
- You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
- You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
- You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
- You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
- You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
- You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
- You confidently lead client-facing conversations and navigate complex or multi-step negotiations.
🎁 Benefits
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
🛂 Visa & Eligibility
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
