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2024-01-05
Staff Platform Engineer
A
Articulate
↗
Software Development
👥 201 employees
📍 New York, US
Est. 2002
Articulate develops e-learning software, content, and resources that change the way the world learns. More than 120,000 organizations worldwide, including all 100 of the Fortune 100, have created…
A Staff Platform Engineer is a technical leader across the entire engineering organization. They lead by both influencing and directing the organization in diverse technical matters relating to platform engineering, devops, and site reliability engineering. Their impact is broad and their focus is improving the impact and capabilities of the engineering organization in order to achieve our business goals.
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What you'll do:
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- Drive and own platform engineering best practices for the organization and be an example for others to follow when building systems and tooling for developers
- Architect and lead the implementation of complex systems and execution of projects across multiple engineering teams
- Be the technical leader of our platform, devops, and site reliability systems and grow them over time to be best in class for our internal and external customers.Â
- Mentor team members of varying skills levels to up level them in coding techniques, code review best practices and development processes
- Contribute and lead our need to effectively document our systems architecture and design, processes, and procedures
- Provide expert level solutioning and guidance to the team by breaking down complex problems into small units of work that can be delivered incrementally over time.
- Be an advocate and leader in iterative development techniques while being an advocate for obtaining early feedback from stakeholders and driving confidence and innovation through the use of PoCs
- Participate in and lead our onboarding of engineers to our on-call rotation; contribute and lead incident reviews
- Architect, develop and perform the necessary testing required to maintain our quality standards with a focus on automation
- Able to consistently execute technical project work against the expected milestonesÂ
- Drive alignment across engineering to ensure platform engineering is delivering to the desired outcomes for the business
- Has an innate desire to learn and excel while helping to drive clarity in areas of unknowns
- Is a nimble learner whereby they view mistakes as opportunities to learn, enjoy the challenge of unfamiliar tasks, and seek new approaches to solve problems.
- Is a collaborator whereby they facilitate an open dialogue with a wide variety of contributors and stakeholders, balance own interests with others’ and promote high visibility of shared contributions to goals
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What you should have:
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- 10+ years experience implementing, configuring and optimizing Kubernetes, Docker, or other similar technologies and AWS services
- 10+ years experience implementing, configuring and optimizing Terraform or other similar technologies
- 10+ years experience developing and optimizing CI/CD pipelines using Gitlab, Helm or other similar technologies
- 8+ years experience working with teams to align to a common platform and components that are used across the entire organization
- 8+ years experience building highly reliable and tolerant infrastructure in the cloud to support SaaS applications
- 8+ years experience identifying, building, and optimizing developer tools to enable product engineering teams to be as efficient and productive as possible
- Experience working in an on-call rotation and working with the team to optimize its effectiveness and efficiency
- Direct experience defining SLOs, SLIs, and SLAs along with developing dashboards to track and measure these metrics over time.Â
- Demonstrated experience leading and delivering large complex projects incrementally with a high degree of quality
- Demonstrated expert experience developing in Python, Go, and/or other similar languages used by Platform/Devops teams. Â
- Hands-on experience developing, utilizing, and/or testing APIs
- Extensive experience writing test plans and automating test cases
- Experience integrating AI/ML technologies into a platform is desirable  Â
- Confidence in making decisions involving high amounts of risk and uncertainty
- The ability to influence broad groups and build consensus
- A pragmatic approach that balances engineering needs with business needs
$168,700 - $253,100 a year
The pay range for this position is $168,700 to $253,100 for all US locations. Articulate takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. Articulate also offers a robust suite of benefits, check out the website for a full list.
About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.Â
Articulate welcomes different voices and viewpoints and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, native language, pregnancy status, physical size, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position. (For information about Articulate's privacy practices, please view our Privacy Notice)
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