BIG NEWS!
OPPORTUNITY OVERVIEW
ZeroFox seeks a Platform Engineer to guide best practices to build and deploy platform configuration for our customers while working in tandem with Intelligence Analysts, Account Management and Technology teams to see issues to resolution. The Platform Engineer will be dedicated to delivering the best in customer platform configuration and service to all of our platform customers and internal business users. In this role, (s)he will take customers through configuration of the ZeroFox platform, working directly with clients to bridge the gap between their business and technical requirements.
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The Platform Engineer will be responsible for clearly articulating customer business and technical requirements to support the product team in feature development and roll out. The successful applicant will need to nurture relationships, both internally and externally, provide amicable customer solutions, and be technically competent on the ZeroFox SaaS platform.
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As a high-touch, high-value services organization we need team members who are great with customer- facing interactions, have incredible communication skills, and are able to ask great questions. We look for people who are multi-talented, thoughtful listeners and customer-focused problem solvers. Technically- and business-minded Project Managers, Business Analysts, Systems or Software Developers or candidates with experience with setup and delivery of similar SaaS products will be given priority consideration.
ABOUT ZEROFOX
ZeroFox’s mission is clear: we protect customers - their data, their assets and their people - across the internet. Through AI-powered technology, global intelligence collection and services provided by a team of expert analysts and threat hunters, we give customers the protection and intelligence needed to disrupt a new era of attacks on the surface, deep and dark web. Now is a great time to join the Fox Den: we recently announced our intent to become a publicly traded company via a merger with L&F Acquisition Corp. and were named a Top Workplace by the Baltimore Sun. With $150M+ in funding to date, recognition from Forrester as best-in-class in brand intelligence and numerous awards and honors, joining the ZeroFox team means joining a culture that is committed to excellence and growth. That means committing to the success of each of our employees so you can be the best version of yourself on the best team. If you’re ready to join a team that is mission-oriented, customer-focused, collaborative and dedicated, you’ve come to the right place.
Equal Opportunity, Diversity & Inclusion
We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.