VP Infrastructure

Job Overview

As VP of IT Infrastructure & Operations you would take accountability for the service levels for our IT Infrastructure for both internal business operations, engineering, and our customer platform.

Key Responsibilities

• Manage and support business critical software and hardware (Data Centres & EUC)


• Manage strategic supplier relationships


• Make business critical buy vs build decisions.


• Drive effective enterprise architecture working closely with Customer and Internal product groups.


• Effective cost management (Cloud cost management, Third Parties, Development cost)


• System uptime and disaster recovery management


• Drive autonomy and efficiencies within engineering teams by removing cognitive load.


• Ensure ClearBank is always adhering to security best practices


• Improve ClearBank’s Monitoring and Alerting strategy


• Mentor and nurture your team. Effective 1:1 management of your leadership team. Skip level 1:1s to understand and help communications with your wider team.


• Leverage modern technologies where appropriate. ClearBank want to lead the financial industry when it comes to technology. Be a champion of those technology choices across the floor.


• Manage Technology wide initiatives to drive best practices and move the platform forward as a whole.


• Enable collaboration and innovation in the team and with stakeholders. Create an environment that drive positive energy and a mentality to succeed.


• Define metrics and ensure we can effectively measure success.

Required Qualifications

• Leading people managers.


• Leading technology teams.


• Demonstratable experience of technology judgements and commercially viable decision


• Full ownership of the software delivery lifecycle.


• Able to take business problems and work independently and/or delegate to solve these.


• Using best practice to improve products/services or processes.


• Experience in cloud computing


• Experiencing managing stakeholders


• Risk Management process


• Delivering software in a regulated/controlled environment


• Supplier management experience


• Experience Defining policies and embedding them


• Experience working in a Global IT team

About ClearBank

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it's the catalyst that unlocks the potential to innovate. That's why our clients — financial institutions from fintech's and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn't be ClearBank without our people. They're what powers our innovative technology and the reason we love what we do every day. We're a group of spirited people who are never afraid to challenge the norm - becoming stronger, more energised, and that much better when we're together. It's our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients' success.

ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work.