Virtual Desktop Infrastructure Administrator

📋 Job Overview

Strategic Growth Partners provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE-verified Veteran-Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission-critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private-sector clients.

🏢 About Strategic Growth Partners

Strategic Growth Partners provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE-verified Veteran-Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission-critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private-sector clients.

🎯 The Role

They are seeking a motivated, career and customer-oriented Virtual Desktop Infrastructure Administrator to join their team in Key West, FL. supporting USSOUTHCOM.

✅ Key Responsibilities

• Designing and implementing the VDI infrastructure.
• Configuring and managing virtual machines and desktop templates.
• Monitoring the VDI environment for performance and resource usage.
• Troubleshooting and resolving issues related to virtual desktops, applications, and user connectivity.
• Installing, configuring, and maintaining the hypervisor software.
• Managing server hardware, resource allocation, and capacity planning, managing Virtual Desktop host pool and related resources.
• Architecting, planning, and implementing desktop virtualization technology.
• Proactively monitor and maintain the health, performance, and availability of the VDI infrastructure.
• Conduct regular backups and implement disaster recovery procedures for VDI components.
• Provide expert-level support for complex VDI-related issues and incidents, investigating root causes and implementing timely resolutions.
• Identify performance bottlenecks and inefficiencies within the VDI environment and implement tuning strategies to improve overall system performance.
• Implement and maintain robust security measures to protect VDI systems, virtual desktops, and user data.
• Plan and execute VDI infrastructure updates, including software patches, security updates, and system upgrades.

📌 Required Qualifications

• Five or more years of hands-on experience in a VDI administration role.
• Bachelor’s degree in computer science, Information Technology, or a related field. An additional four years of relevant experience can be substituted in lieu of a degree.
• Proficiency in VDI technologies, such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services (RDS).
• Strong understanding of virtualization concepts and hypervisor technologies like VMware vSphere or Microsoft Hyper-V.
• Expert-level troubleshooting skills and the ability to resolve complex VDI-related issues effectively.
• Familiarity with network, storage, and security principles relevant to VDI environments.

⭐ Desirable Experience

• Master’s degree in computer science, Information Technology, or a related field.
• Professional certifications such as VMware Certified Professional (VCP), Citrix Certified Professional - Virtualization (CCP-V), or equivalent credentials are highly desirable.

🎁 Benefits

Our client provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 10 company paid holidays per year, and paid time off.

🛂 Visa & Eligibility

Security Clearance Required: Must have an active Secret clearance. Must be eligible to obtain and maintain a TS/SCI clearance.