DevOps Engineer

Company Overview
Veracross is a private-equity-backed leading Saas Edtech company that has grown 4x in size in 3 years and has consistent industry leading high retention rates. We serve front line educators with the only market disrupting open API single record architecture in the greater than $B EdTech market. To date we have configured and deployed our product at over 1,000 leading private K-12 schools in over 20 countries.

In 2023 Veracross acquired Digistorm, a Gold Coast based, mid-size ed-tech business, specialising in the education industry for K-12 schools across the world. Digistorm develops software, apps, and websites for schools and was the first to create a school app in Australia! We now have a very exciting opportunity for a DevOps Engineer to join our team.

About the role

This is an individual contributor role where you’ll work on our DevOps team. You’ll balance work between our main 3 products (Funnel, SchoolApp and Websites). On this team, you’ll focus on building, maintaining, and improving infrastructure, tools, documentation, and processes. You’ll tackle complex technical problems and work to enhance our security posture. You’ll help other engineering teams as their workflows, tools, and applications interact with our existing and updated infrastructure.

This is an exciting time to join this team as we embark on a major effort to modernize our application stack, focus on availability, security and performance, and elevate our company by achieving our growth goals.

Responsibilities

• Designing, implementing, and managing infrastructure as code using tools like Terraform, CloudFormation, or similar technologies
• Developing and maintaining robust CI/CD pipelines to automate software delivery, ensuring fast and reliable releases
• Collaborating with software engineering teams to streamline the deployment and release processes.
• Set up and maintaining monitoring, logging, and alerting systems to ensure the health and performance of applications and infrastructure
• Implementing and managing security best practices in the DevOps processes
• Operating within Agile best practices across several teams

Great to have skills

• Experience with infrastructure as code tools such as Terraform, CloudFormation, or similar
• Knowledge of containerization technologies like Docker and orchestration tools such as Kubernetes
• Experience being on-call with PagerDuty or similar systems
• Experience managing and troubleshooting RDS services (PostgreSQL and MySQL)
• Experience working within PCI or HIPAA environments, including Audits
• Experience Coordinating Vulnerability Remediation
• Experience with DataDog logging, events and monitoring configuration

• 3+ years of proven experience in a DevOps or similar role
• Hands-on experience with a variety of AWS services (EC2, S3, RDS, Lambda, WAF, ECS, Fargate, etc.)
• Experience with modern secure infrastructure practices & tooling
• Experience managing Linux and comfortable working in a command line environment
• Proficiency in using CI/CD tools such as Teamcity, GitHub Actions, or similar
• Strong scripting skills (e.g., Python, Shell, Ruby) and experience with configuration management tools such as Chef or similar
• Proficient in Git for version control
• Strong communication skills and ability to work collaboratively in a team environment

• This role is based in Australia, and citizenship or permanent residence is required

• Work/life balance
• We encourage taking hour-long lunches and finishing on time, and we understand that you have a life outside of work. You can take the day off for your birthday, and you get a $ 100-a-year allowance for well-being, which you can spend on a massage, spa trip, or whatever else you’d like. 
• Family leave policy
• As part of our family leave policy, you’re eligible for up to 8 weeks of paid leave as a primary parent and 4 weeks as a secondary parent after 12 months in a full-time role.
• Flexibility
• We offer a flexible working environment, including options to work from home and the freedom to adjust your daily start and finish times to help accommodate your commitments outside of work.  
• Make a difference
• Our work makes a positive contribution to students and their families around the world!
• Beer, snacks, & coffee
• Our coffee machine, snack bar, and fully stocked drinks fridge keep our energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, we have it.
• Culture
• Our team is fun, relaxed, and sociable. We have an open floor plan, which allows for cross-team communication and a collaborative environment. We also have fun work events, like team dinners and parties, and a laid-back dress code. Join some of the staff in the morning or at lunch for a surf, or hit up some of the nearby food spots and shops.

Compensation Range: 120k - 140k AUD (excluding superannuation)

We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.