Site Reliability Engineer, SaaS

Job Overview

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

We are looking for an experienced Site Reliability Engineer to join the Veeam Data Cloud (VDC) engineering team. You will be working with a global team to build the world’s next modern data protection platform for Veeam. This is an excellent opportunity for someone with SaaS experience to work with a cutting-edge technology stack based on containers, serverless infrastructure, Golang, public cloud services in the SaaS domain.

Key Responsibilities

• Design, implementation and maintenance of scalable and reliable infrastructure solutions on Microsoft Azure and additional cloud platforms in the future
• Automation of the deployments, maintenance of a resilient, secure, and efficient SaaS application platform to meet established service levels
• Upkeep and support of delivery and release pipelines
• Continuous evaluation and improvement of the reliability, performance, and scalability of our systems
• Development of comprehensive monitoring and alerting solutions
• Incident response for distributed applications in production environments, including a mandatory participation in on-call rotations
• Proactively meet standards for information security and compliance, such as ISO (International Standards Organization), SOX (Sarbanes Oxley), SSAE (Standards for Attestation Engagements) 16, etc.
• Shepherd the definition, documentation, and improvement of our internal standards for style and maintainability

Required Qualifications

• 3+ years of experience in 24x7 production operations for a SaaS (Software as a Service) or cloud service provider
• Experience with implementation and maintenance of leading infrastructure and application monitoring tools (Azure Monitor, AppInsights, Elastic Cloud)
• Experience managing Azure IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) solutions
• Strong problem-solving skills and the ability to troubleshoot complex issues in a distributed, multi-tenant environments
• Experience with container orchestration and management platforms
• Possess system programming skills in Python, PowerShell, Bash, Go, etc.
• Experience with implementation, maintenance, and support of CI/CD practices and tools (Azure DevOps or similar)
• You are experienced with distributed, event-based messaging architectures (Azure Event Hub, Azure Service Bus, Kafka, etc.)
• English proficiency level sufficient to communicate with international teams

Preferred Qualifications

• Industry-recognized certifications in the relevant field (e.g. AZ-400, AWS Certified DevOps Engineer, DCA)
• Experience with migrating and adapting on-premises products to cloud infrastructure
• Experience with AWS (ECS, RDS, DynamoDb, VPCs, Step Functions, Lambda, IAM, EC2, S3, etc.)
• Experience with C# and .NET

Benefits

• Unlimited PTO
• 3 global VeeaMe Days per year: company-wide closures for employees to take a break, disconnect, and focus on self-care
• Paid Holidays
• Veeam Care Days: 24 hours paid time for volunteering
• Medical, dental, and vision coverage starting on day one (multiple plan options)
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) options
• Employer HSA contributions (for HDHP participants)
• Life and AD&D insurance (employee, spouse/partner, and child options)
• Company-paid short-term and long-term disability insurance
• Supplemental individual disability insurance (IDI)
• Family planning support: fertility, adoption, surrogacy, and parental resources
• Paid parental leave
• Employee Assistance Program
• Additional voluntary benefits: accident, critical illness, hospital indemnity, legal, identity theft protection, commuter benefits, pet care
• Mental health support
• 401(k) plan
• Professional training and education, on-demand learning libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and Global Day of Learning