Jira DevOps Engineer

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Jira DevOps Engineer to join our UniQue Resources and Operations Management team! In this role, you will be working on a number of exciting projects in a challenging, dynamic, and fast-paced environment.

Our UniQue people come from a variety of different backgrounds and industries, with different skill sets and approaches, but they have one thing in common: a passion for technology and innovation! For the Jira DevOps Engineer position we expect you to:

• Configure, maintain, and administer Atlassian products (specifically: Jira Software, Jira Service Management, Confluence, and the relevant plug-ins).
• Work with client’s development and design teams to identify procedural efficiencies, such as Jira Workflows, custom fields, automation, releases, Service Management channels/groups, etc.
• Perform application and system administration tasks, including scheduled jobs, re-indexing, add-on updates, etc.
• Manage user permissions according to the needs of projects and teams, maintain JIRA projects, project permissions, users, and user groups.
• Promptly resolve issues with JIRA Projects in coordination with other admins, partner teams, and Atlassian premier support.
• Maintain JIRA projects, project permissions, users, and user groups.
• Improve JIRA security, and set access permissions for JIRA projects.
• Work with JIRA filters, reporting, dashboards, fields, and JIRA boards.
• Test new versions of the tools and plug-ins to ensure compatibility, coordinate, and be actively involved in Atlassian product upgrades.
• Research and utilize industry-standard methods and techniques.
• Conduct training for existing staff members and new hires on JIRA and brief the teams on new functionalities.
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs.
• Analyze, review, and document current functionality to determine potential areas of improvement.
• Research and implement new approaches on Jira usage.
• Manage multiple responsibilities with tight deadlines.

Your experience, skillset and qualifications are going to help you succeed in this position, moving forward. We would like you to have:

• Experience with Configuration, maintenance, and administration of Atlassian products (Jira Software, Jira Service Management, Confluence).
• Strong knowledge and familiarity with JQL, IQL.
• Working knowledge of both Scrum and Kanban methodologies.
• Experience extending Atlassian products via code development (Groovy scripting) is preferable.
• Experience directly integrating Atlassian products with other systems is preferable.
• Knowledge of Adaptavist ScriptRunner is preferrable.
• Set access permissions for JIRA projects and Confluence spaces.
• Very strong verbal and written communication skills in both English and Greek.

• People-first approach and open environment to express your ideas

• Ticket restaurant – meal vouchers
• Corporate laptop and equipment
• Corporate mobile phone subscription
• Work-life balance and a hybrid work model
• Health and insurance plan for you and your family members
• Employee consulting and guidance support by Ergonomia
• Continuous training and certifications
• Discounts on the services and products of our Group’s companies
• Gift vouchers for major life milestones
• Special work schedule on summer Fridays and your birthday

Our UniQue IT people are the most valuable part of Uni Systems; their knowledge and experience has made us the leading and reliable systems integrator of today and has contributed to our steady financial growth. We have created and are maintaining a stable working environment for our employees, with countless opportunities to innovate and thrive. Our work culture recognizes our UniQue IT people, supports the free sharing of ideas and the flow of information via open communication, while appreciating and effectively utilizing the talents, skills and perspectives of each employee.

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.