Cloud Systems Engineer

Job Overview

TherapyNotes is seeking a Cloud Systems Engineer to join our growing team of cloud-first technology enthusiasts. The ideal candidate will have an acute attention to detail and an inquisitive mind to challenge the status quo.

Key Responsibilities

• Support and improve the engineering platform and Continuous Integration/Continuous Deployment pipeline using technologies such as Azure PaaS, Kubernetes/Docker containers, GitHub, GitHub Actions, Argo CD, Octopus, and more.


• Identify and champion opportunities to automate workloads through scripting repetitive tasks, moving legacy workloads into Kubernetes, effectively utilizing AI, writing AI agents, deploying infrastructure as code using Terraform and Ansible, and writing excellent documentation.


• Take a GitOps and Infrastructure as Code first approach to solving technological problems, encouraging repeatability and testability of changes.


• Discover and architect automated solutions to manual or inefficient processes and procedures.


• Provide escalated technical guidance and support to other technology teams throughout the organization.


• Improve site reliability through the implementation of detailed telemetry, based on leading and trailing indicators.


• Ensure all solutions and operational activities adhere to the security and operating policies established by the organization.


• Identify opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of documentation and runbooks.


• Provide on-call coverage for IT operational support and other duties as required.

Required Qualifications

• BS degree in Information Systems, Engineering, or equivalent work experience.


• Expert in CI/CD pipelines such as GitHub Actions, Azure DevOps, Gitlab, etc.


• Expert with Infrastructure as Code (IaC) strategies using Terraform, configuration management such as Ansible, and any scripting language such as Python, Bash, Powershell, and Golang.


• Expert in cloud-based compute, storage, and containerization solutions (Azure & Kubernetes preferred).


• Expert in Microsoft technologies such as Azure IaaS and Windows Server Core/2019+.


• Expert in Linux server systems administration such as RedHat, Ubuntu, CentOS, and Debian.


• Expert in traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing.


• Proficiency with the Agile methodology, DevOps, Scrum, ITSM, and/or ITIL principles.


• Proficiency with Artificial Intelligence such as ChatGPT, Claude, GitHub Copilot, Gemini, etc.


• Experience with AI Agent frameworks such as Agno, Langchain, Langgraph, Atomic, Autogen, LLM SDKs, etc. a plus.

About TherapyNotes

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care. We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Benefits

• Competitive salary - $80,000-$120,000


• Employer-sponsored health, dental, vision, life, and disability insurance


• Retirement plan with company contribution


• Annual company profit sharing


• Personal development/training budget


• Open, collaborative work environment


• Extensive 2-week onboarding plan


• Comprehensive mentorship program