Technical Program Manager, Infrastructure Delivery Operations

📋 Job Overview

OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. In partnership with leading cloud providers, hardware manufacturers, utilities, construction partners, and internal engineering organizations, we are delivering hyperscale AI campuses that power the next generation of frontier AI models.

🏢 About OpenAI

Infrastructure Delivery Operations sits at the center of this effort. The team ensures that large, highly complex infrastructure programs execute predictably across planning, design, construction, hardware deployment, commissioning, and operational handoff. We partner across Hardware Engineering, Network Engineering, Capacity Delivery, Hardware Operations, Security, Finance, Supply Chain, and our external infrastructure partners to keep programs aligned, risks visible, and execution moving at Industrial Compute speed.

🎯 The Role

We are seeking a Technical Program Manager, Infrastructure Delivery Operations to drive execution across large-scale AI infrastructure deployments. This role is responsible for orchestrating cross-functional delivery programs spanning multiple organizations, ensuring dependencies remain synchronized from early planning through production readiness.

You will develop operational mechanisms that allow Industrial Compute to scale infrastructure delivery across multiple campuses simultaneously. Rather than owning any individual engineering discipline, you will own program health—bringing together engineering, construction, operations, supply chain, and partner organizations into a single coordinated execution model.

Success in this role requires exceptional program management, executive communication, systems thinking, and operational rigor. You should be comfortable operating amid ambiguity while bringing structure to highly technical, multi-year infrastructure programs.

✅ Key Responsibilities

• Lead cross-functional execution for Industrial Compute infrastructure delivery programs from planning through operational handoff.
• Build and maintain integrated program plans spanning engineering, construction, hardware deployment, networking, commissioning, and operations.
• Identify schedule risks, dependency conflicts, and execution bottlenecks before they impact delivery.
• Develop executive-level reporting mechanisms that communicate program health, milestones, risks, mitigations, and critical decisions.
• Coordinate across Hardware Engineering, Network Engineering, Hardware Operations, Capacity Delivery, Security, Finance, Supply Chain, and external infrastructure partners.
• Drive operational readiness reviews before infrastructure enters production.
• Build standardized delivery processes, governance models, and operating cadences that scale across multiple global infrastructure programs.
• Manage cross-functional action tracking, decision logs, risk registers, and executive escalations.
• Establish program metrics and KPIs that improve predictability, transparency, and execution quality.
• Partner with leadership to continuously improve Industrial Compute delivery methodologies as our infrastructure portfolio grows.

📌 Required Qualifications

• 8+ years leading complex technical programs or infrastructure delivery initiatives.
• Experience managing large cross-functional programs involving multiple engineering organizations.
• Strong understanding of program management methodologies, dependency management, and risk mitigation.
• Experience working with executive stakeholders and communicating program status at multiple organizational levels.
• Proven ability to drive execution across organizations without direct reporting authority.
• Experience developing dashboards, KPIs, executive reviews, and operational mechanisms.
• Strong written and verbal communication skills.
• Ability

🎁 Benefits

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

🛂 Visa & Eligibility

No visa or eligibility information provided.