Technical Program Manager, Applied Infrastructure

📋 Job Overview

We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way.

🏢 About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

🎯 The Role

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

✅ Key Responsibilities

• Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage).
• Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company.
• Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment.
• Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams.
• Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations.
• Drive cross functional programs to evolve our infrastructure to support new growth and scale
• Work with external vendors and partners (e.g., cloud providers) to manage delivery schedules, capacity projections, and cost growth.
• Communicate project risks, progress, and key decisions clearly to technical and executive stakeholders.

📌 Required Qualifications

• Have 7+ years of experience leading large-scale, technical infrastructure programs, especially in compute resource planning, system scalability, or platform engineering.
• Understand how cloud infrastructure, distributed systems, and foundational infra components (compute, storage, networking) come together to power complex products.
• Have worked with hyperscalers or cloud providers (e.g. Azure) to manage infrastructure delivery and planning cycles.
• Are structured and detail-oriented, with the ability to untangle complex dependencies and drive clarity across ambiguous problem spaces.
• Excel at building durable processes, driving alignment across teams, and communicating clearly across technical and business audiences.
• Can navigate complex and ambiguous problems at the intersection of infrastructure and business

🎁 Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.