Technical Content Engineer, Cloud Native

📋 Job Overview

Clumio is bought by builders. The people who evaluate us are Staff engineers, SREs, platform leads, and directors of engineering—people who will decide whether to trust us with 50 petabytes of S3 before they ever talk to a salesperson. They arrive from a search result, an AI assistant, or a colleague’s recommendation. They open the docs. They start a trial. And within about twenty minutes, they either get their first backup running or they close the tab.

This role owns that twenty minutes—and everything that leads up to it.

You are not a documentation writer who sits downstream of engineering and turns release notes into paragraphs. You are a content engineer: you run the code, you build the example, you break the workflow, and then you write the thing that makes it obvious. Every guide you publish ships with something that actually works—a Terraform module, a CloudFormation and CDK template, a script, and a tested API call. If a builder can’t copy, paste, and have it succeed on the first try, it isn’t finished.

You will sit with the Cloud Native product organization and work shoulder-to-shoulder with engineering, product, and growth. Your work is the top of the funnel, the onboarding path, and the reason a trial converts.

🏢 About Clumio

Commvault (NASDAQ: CVLT) delivers continuous recovery for the AI era. We help organizations stay ready for constant disruption by returning critical data, applications, identities, and AI systems to a clean, trusted state. Our purpose-built recovery solutions span cloud-native and hybrid environments, leveraging AI to enable resilience at enterprise scale.

🎯 The Role

✅ Key Responsibilities

• Write and maintain the Clumio docs—getting-started paths, service-by-service protection guides, API and SDK references, restore and recovery runbooks—treating them as a product surface, not an archive
• Build the fastest possible path to first value: a builder should get their first S3 bucket, DynamoDB table, or RDS instance protected without opening a support ticket or booking a call
• Author deep technical guides on the workloads that define us—S3 at scale, Apache Iceberg and S3 Tables, DynamoDB, EC2/EBS, RDS/Aurora—including the hard parts: cost, scale, recovery time, and what happens when something goes wrong
• Own the technical narrative in AWS Marketplace listings, trial flows, and in-product onboarding copy
• Ship and maintain working example repositories: Terraform modules, CloudFormation and CDK templates, scripts, and sample integrations that builders can fork
• Test every workflow you document in a real AWS environment—validate the code, validate the permissions, validate the failure modes
• Build the hands-on lab and GameDay content used at AWS events, where builders break something and recover it themselves
• Produce short technical demos and walkthroughs—written, visual, or recorded—that show the product doing the thing rather than describing it
• Create content that ranks in search and—increasingly—gets retrieved and cited by AI assistants: specific mechanisms, worked examples, real numbers, and concrete scenarios rather than hedged feature claims
• Identify the questions builders are already asking about cloud data protection and answer them better than anyone else has
• Turn customer-scale reality into public proof: petabytes, object counts, recovery times, cost deltas

📌 Required Qualifications

• 4+ years in a developer content role—technical writing, developer relations, solutions engineering, support engineering, or software engineering with a strong content track record
• You write code and you write prose, and you refuse to publish without validating the first
• Working fluency in AWS: S3, IAM, DynamoDB, RDS, EC2, and the way a cloud team actually operates
• Hands-on with infrastructure as code (Terraform, CloudFormation, or CDK), SDKs, and the command line
• Docs fluency in Git, Markdown/AsciiDoc, pull-based review, and content that lives next to the code
• The mind of a teacher—you know where a builder will be confused before they are, and you go there first
• Experience with product management, product marketing, or optimizing content for conversion
• Experience with training, onboarding, or customer success
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility
• Experience with content governance, content compliance, or content security
• Experience with content localization, content translation, or content adaptation
• Experience with content strategy, content planning, or content operations
• Experience with content analytics, content metrics, or content measurement
• Experience with content localization, content translation, or content adaptation
• Experience with content governance, content compliance, or content security
• Experience with content accessibility, content usability, or content accessibility

⭐ Desirable Experience

🎁 Benefits

🛂 Visa & Eligibility