Systems Reliability Engineer

📋 Job Overview

We’re looking for a Systems Reliability Engineer to own the reliability of our system across cloud, edge, and real-world environments. Our platform runs across distributed infrastructure—connecting cloud services, on-site compute, and live video/data pipelines inside warehouses. This role is responsible for making systems observable, diagnosable, and repeatable as we scale across deployments. You’ll work closely with engineering and deployment teams to ensure the system performs reliably in production—not just in ideal conditions.

🏢 About Claryo

Claryo is a company focused on building reliable systems that operate across cloud, edge, and real-world environments. We are scaling our deployments and need an experienced Systems Reliability Engineer to help ensure our systems work reliably in production.

🎯 The Role

This role is critical as we scale from a small number of deployments to many. You will be responsible for ensuring systems work outside ideal environments, enabling fast, reliable diagnosis and recovery when things break, and making deployments repeatable across real-world facilities.

✅ Key Responsibilities

• Own reliability of systems across cloud (Kubernetes), edge compute, and on-site deployments
• Build and maintain monitoring, alerting, and observability systems
• Define and improve incident response, severity levels, and on-call processes
• Improve deployment and bring-up workflows across facilities
• Diagnose issues across infrastructure, networking, and distributed systems
• Partner with engineering to identify root causes and prevent recurring issues
• Improve system visibility, debugging, and operational tooling
• Help make deployments repeatable and scalable across sites

📌 Required Qualifications

• 3+ years of experience in SRE, infrastructure, or distributed systems
• Strong Linux and networking fundamentals
• Experience operating systems in production environments
• Experience working with networking in constrained or distributed environments (e.g., VPNs, secure tunnels, on-site networking)
• Experience with Kubernetes and containerized systems
• Experience with cloud platforms (GCP, AWS, or Azure)
• Experience with observability tools (Prometheus, Grafana, OpenTelemetry, etc.)
• Ability to debug issues across multiple layers of the stack (infra → services → network)
• Comfortable working in real-world, imperfect environments (not just clean cloud systems)
• Strong ownership and ability to drive issues to resolution

⭐ Desirable Experience

• Experience with multi-site or edge deployments
• Experience with event-driven systems (Kafka or similar)
• Familiarity with video or streaming systems (RTSP, WebRTC)
• Experience working with hardware-integrated systems
• Exposure to security/compliance frameworks (SOC2, ISO27001, etc.)
• US citizen/ permanent resident
• Located in SFBAY or NY area

🎁 Benefits

At Claryo, we offer a competitive benefits package that supports your health and well-being, including top-tier medical, dental, and vision coverage, 401k with employer matching, equity, parental leave, and unlimited vacation.

🛂 Visa & Eligibility

We are an equal opportunity employer that values diversity and inclusion. We welcome teammates of all backgrounds and don’t discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. US citizenship or permanent residency is preferred.