Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
🏢 About Trace3
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
🎯 The Role
The System Administrator III provides advanced system administration, maintenance, and support for government clients within Trace3’s Federal, State, and Local practice. This role ensures the availability, performance, and security of IT infrastructure across on-premises and cloud environments. The administrator will manage and troubleshoot systems, implement security controls, support compliance requirements, and collaborate with engineering and cybersecurity teams to sustain mission-critical operations. This position requires strong technical expertise, customer engagement skills, and the ability to work within regulated environments.
✅ Key Responsibilities
Administer, configure, and maintain Windows and/or Linux servers in production, staging, and development environments.
Perform advanced troubleshooting of system, network, and application issues.
Monitor system performance, availability, and capacity; recommend and implement optimizations.
Manage patching, updates, and server lifecycle tasks according to government security and compliance requirements.
Support Active Directory, DNS, DHCP, Group Policy, and identity management.
Administer virtualization platforms (e.g., VMware vSphere/ESXi, Hyper-V).
Manage storage systems, backup/recovery tools, and disaster recovery procedures.
Support cloud environments (Azure, AWS, GCC High) including provisioning, monitoring, and policy enforcement.
Provide Tier II/III support for escalated service desk tickets and operational issues.
Create and maintain system documentation, runbooks, and standard operating procedures.
Support onboarding of new systems, services, and technologies.
Collaborate with network engineering, cybersecurity, and cloud engineering teams to resolve cross-functional issues.
Participate in technical planning and deployment of infrastructure improvement projects.
Interface with government clients, program managers, and stakeholders to gather requirements and provide status updates.
Evaluate and recommend new technologies, tools, and automation opportunities to improve environments.
📌 Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
8+ years of hands-on system administration experience supporting Windows and/or Linux environments.
