Systems Administrator, AV

📋 Job Overview

As an IT Systems Administrator at our Torrance HQ, your week swings between three things: writing automation, running AV for company events, and picking up escalated service desk work. You are equally at home in a code editor, at the back of an all-hands running the show, and in a Jira ticket that no one else could crack.

🏢 About Hadrian

Hadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost. Following our $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built.

🎯 The Role

Your week swings between three things: writing automation, running AV for company events, and picking up escalated service desk work. You are equally at home in a code editor, at the back of an all-hands running the show, and in a Jira ticket that no one else could crack.

✅ Key Responsibilities

• Manage our Microsoft Teams environment day to day.
• Configure, set up, document, and run GCC High Teams meetings so the people on stage never have to think about it.
• Run live AV, hands-on, for all-hands, large team meetings, podcasts, and other company events.
• Own break-fix for our conference rooms, including Logitech, Crestron, Q-SYS, and similar room gear.
• Assist in standing up new conference rooms. Spec equipment, work with vendors, and hand back a room that works.
• Build automation with an AI chatbot such as Serval. Wire it into our real systems so it actually deflects work.
• Write code in PowerShell, Bash, Python, or similar to integrate systems and cut manual work.
• Own ITSM workflows and integrations. Tune queues, forms, and automations so the service desk moves faster.
• Serve as an escalation point for the service desk. Pick up the hard tickets, fix root causes, and write up what you learned.
• Partner with Security, Infrastructure, and DevOps on the systems you touch.

📌 Required Qualifications

• 5 or more years in IT, with real time as both a systems admin and an AV owner.
• Hands-on live AV production. You have run all-hands, large team meetings, or podcasts end to end.
• Deep experience with Microsoft Teams. GCC High experience is a plus. Working experience with Zoom, Google Meet, or other platforms is welcome.
• Comfort with conference room gear: Logitech, Crestron, Q-SYS, and similar. You can troubleshoot a room without a manual.
• Strong scripting or coding skills in PowerShell, Bash, Python, or similar.
• Working knowledge of ITSM platforms and ITSM automation. You have built or tuned real workflows, not just used them.
• Experience building automations or chatbot flows with tools like Serval, Moveworks, or similar.
• Comfort integrating systems through APIs, webhooks, and SDKs.
• Comfort as an escalation point. You can pick up a stuck ticket, find the root cause, and coach the team through it.
• Clear writer and calm communicator. You can brief an exec, hand off to the next tech, and write a clean runbook.
• Able to work on-site at our Torrance, CA HQ. Some travel required.
• Able to lift up to 50 lbs and move AV gear, racks, and hardware as needed.

⭐ Desirable Experience

• Degree or coursework in Computer Science, Information Systems, or a related field.
• Prior software engineering work, even at a small scale.
• Experience running IT or AV inside a Microsoft GCC High or other government cloud tenant.
• AV certifications such as Crestron CTS, AVIXA CTS or CTS-I, Q-SYS Level 1/2, Dante Level 1/2, or Shure.
• Live streaming and broadcast experience: OBS, vMix, Wirecast, ATEM, or similar switchers and encoders.
• Networking depth: VLANs, QoS for voice and video, VPN, or Wi-Fi in a campus setting.
• Experience with compliance frameworks such as ISO 27001, SOC 2, NIST 800-171, or CMMC.

🎁 Benefits

Medical, dental, vision, and life insurance plans for employees
401k
Relocation support may be provided for certain situations, based on business need.
Flexible vacation policy
Equity

🛂 Visa & Eligibility

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.