Systems Administrator

📋 Job Overview

Build, operate and continually improve the technology platform that lets every UpGuardian work securely, efficiently and with minimal friction. You’ll own the lifecycle of our corporate technology end to end: identity, endpoints, SaaS and the service practices that hold them together. You’ll automate the repetitive parts, instrument the rest, and make security a property of how systems are built rather than a task someone remembers to do.

🏢 About UpGuard

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

🎯 The Role

You’ll own the lifecycle of our corporate technology end to end: identity, endpoints, SaaS and the service practices that hold them together. This is an engineering role, not a ticket queue. If you see the same request three times and your first thought is “why is a human still doing this?” - you’ll fit. Security is an outcome of excellent operational engineering here, not the primary function of the role.

✅ Key Responsibilities

• Own SaaS administration and lifecycle, asset management, endpoint standards and compliance, and the joiner–mover–leaver process end to end
• Operate and continually improve our Cloudflare Zero Trust environment across ZTNA, Secure Web Gateway, DNS filtering, tunnels and identity and device aware access policies
• Build internal tooling that removes work rather than making it faster to do by hand using REST APIs, Python, Apps Script, Terraform, n8n and AI assisted workflows
• Define and improve incident, problem and change management practices, service catalogue, knowledge base, service metrics, capacity planning and operational readiness
• Deploy and maintain security controls, harden endpoints, support security incidents, reduce operational risk and keep baselines current

📌 Required Qualifications

• Depth across enterprise SaaS and identity - you’ve administered Google Workspace or Microsoft 365, an IdP such as Okta or Entra, and MDM at organisational scale
• Zero Trust, hands on - you’ve worked with ZTNA, Secure Web Gateway or modern network access controls, ideally Cloudflare Zero Trust or a similar platform
• You genuinely automate - you write code using Python, Apps Script or similar, work confidently with REST APIs, and can point to internal tooling you’ve shipped
• Fleet management maturity - you’ve worked with macOS at scale, zero touch provisioning and endpoint compliance baselines
• Service operations experience - you’ve run incident and change practices, defined metrics and built documentation people actually use
• Security and infrastructure fundamentals - you’re comfortable with endpoint hardening, identity security, DNS, certificates, secure network access and making sensible risk trade offs
• Process improvement instinct - you make the system better, not just the outcome of one request

⭐ Desirable Experience

• Terraform or other Infrastructure as Code
• Cloudflare
• n8n or similar orchestration
• AI and LLM-assisted workflows
• Deep macOS expertise
• Chrome Enterprise
• Working in a security-first or audited environment (SOC 2, ISO 27001)

🎁 Benefits

• Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
• WFH set-up allowance: To ensure you have the right environment to work in
• $1500 USD annual Learning & Development allowance
• Annual leave: PTO plus two additional UpGuardian leave days
• 18 weeks paid Parental Leave: Irrespective of parenting role
• Personal Leave Allowance: This includes sick & carer’s leave
• Fully remote working environment
• Top-spec hardware: All team

🛂 Visa & Eligibility

Visa & eligibility information not specified.