You will be responsible for managing, maintaining, and supporting IT Operations to meet the stability, reliability, security, and performance requirements of Pelmorex. This is a hybrid role based in Oakville, requiring a minimum of 3 days per week at the office. Regular hours are 9 a.m. to 5 p.m., with an on-call rotation every three weeks.
🏢 About Pelmorex
Read about us here! (spoiler alert… we are The Weather Network for Business Division). We ranked #5 Most Admired Company in Canada in Leger’s 2026 Reputation Study, among 334 organizations.
🎯 The Role
Install, configure, maintain, patch, upgrade, and troubleshoot Linux and Windows servers and server-based applications across physical, virtual, and cloud environments. Administer Windows Active Directory, Group Policy, permissions, and service accounts. Monitor service health, logs, performance, resource utilization, and data transfers. Provide escalated support for incidents and service requests.
✅ Key Responsibilities
Install, configure, maintain, patch, upgrade, and troubleshoot Linux and Windows servers and server-based applications across physical, virtual, and cloud environments.
Administer Windows Active Directory, Group Policy, permissions, and service accounts; apply least privilege and follow approved access-management procedures.
Monitor service health, logs, performance, resource utilization, and data transfers; investigate irregularities and resolve issues within agreed service levels.
Provide escalated support for incidents and service requests. Restore service, communicate impact and progress, document actions, and escalate to appropriate teams or vendors.
Support capacity planning, performance tuning, operating system lifecycle upgrades, and reliable operation of business-critical services.
Support Kubernetes clusters and Docker workloads, including deployments, services, configuration, resource allocation, logs, health checks, and operational upgrades.
Troubleshoot failed pods, deployment issues, container networking, persistent storage, and resource constraints in collaboration with application and infrastructure teams.
Keep assigned systems and data transfer operational 24/7, support more than 500 servers, including virtual and cloud environments, and monitor systems and products daily to ensure systems are performing as expected.
Plan and implementation of regular maintenance for assigned systems to minimize downtime, including patches, service packs, and hot-fixes as needed, as well as any required upgrades.
Implement effective documentation, monitoring, disaster recovery (i.e., back-ups), user support systems and practices.
Provide knowledge transfer, coaching, and act as a mentor to other junior staff.
Install and configure server software and server-based application packages in a physical and virtual VMware environment, including physical installations in the computer room.
📌 Required Qualifications
Degree or Diploma in Computer Science or Engineering
5+ years of related experience
Hands-on production experience installing, configuring, securing, patching, and troubleshooting both operating systems, including Linux services, permissions, package management, Windows Active Directory, and Group Policy.
Hands-on administration of at least one of VMware, OpenStack, or Proxmox, including virtual machine provisioning, compute and storage management, and performance troubleshooting.
Hands-on experience with at least one of AWS, Azure, or GCP, including provisioning, monitoring, and troubleshooting.
🎁 Benefits
Flexible Hybrid Work Environment 💻 Retirement Savings Plan 💸 Paid Vacation Days Off (in addition to Personal Days) 🌅 An IDEAS (Inclusion, Diversity, Equity, Awareness, Solidarity) team ⚖️
Please let Pelmorex know that you found this role at devopsprojectshq.com as a way to support us, so we can keep providing you with awesome DevOps jobs.
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