Systems Administrator

📋 Job Overview

Acumen Technology is looking for confident and passionate Systems Administrators to join our team. We want IT professionals that understand that the client’s experience is as important as knowing the right buttons to press, and that you can have fun while you work. Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Our work from anywhere, have fun everywhere environment makes us one of the best places to work in Middle, TN.

🏢 About Acumen Technology

Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. We are based in Nashville, TN, and pride ourselves on creating a work environment where employees can have fun while delivering excellent IT services.

🎯 The Role

A successful Systems Administrator would be the face of Acumen Technology to their clients, performing their jobs with excellent customer service and communication both remote and as they travel to client locations throughout Middle Tennessee. They would support our core values and commit to always improving, have fun working, and be serious about mastering technology such as VMware, Azure, Windows Server, Networking, and Microsoft 365. They would maintain business efficiencies through detailed documentation, time keeping, communication, and an eye on the metrics.

✅ Key Responsibilities

• Be the face of Acumen Technology to clients, performing jobs with excellent customer service and communication.
• Support our core values and commit to always improving.
• Have fun working.
• Be serious about mastering technology, including VMware, Azure, Windows Server, Networking, and Microsoft 365.
• Maintain business efficiencies through detailed documentation, time keeping, communication, and an eye on the metrics.

📌 Required Qualifications

• Preferred Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, Fortinet Network Security Expert (NSE), LabTech LTCP, Cisco CCNA, or VMware VCP.
• Understanding of operating systems, business applications, printing systems, and network systems.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Diagnosis skills of technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key IT services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide IT services.
• Typing skills to ensure quick and accurate entry of service request details.
• Self-motivated with the ability to work in a fast moving environment.

⭐ Desirable Experience

No specific desirable experience mentioned.

🎁 Benefits

• $64,000 - 84,000 annually depending on fit and experience
• Hybrid workplace
• 100% employer paid health insurance (medical and dental)
• Mileage and phone reimbursement
• Fun working environment and culture
• 401k with a maximum 4% match.

🛂 Visa & Eligibility

No specific visa or eligibility information mentioned.