Systems Administrator

📋 Job Overview

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward!

🏢 About Accenture Federal Services

Accenture Federal Services is a technology company within global Accenture, recognized as a Glassdoor Top 100 Best Place to Work. We offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

🎯 The Role

The System Administrator will provide support for implementation, troubleshooting and maintenance of Information Technology systems.

✅ Key Responsibilities

• Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to management and internal customers.
• Configures and manages Linux/RHEL and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
• Monitor daily operations of applications and infrastructure
• Perform system maintenance tasks including patches and updates
• Troubleshoot and resolve application technical issues
• Assist with user account management and security administration
• Support system backups and recovery procedures
• Help maintain system documentation and operational procedures
• Participate in testing during upgrades and implementations
• Generate system reports and analyze performance metrics
• Respond to user support requests related to system functionality

📌 Required Qualifications

• 4 years of experience in Information Technology; Systems Administration
• Bachelor's degree in technical discipline from an accredited college university is required. Five years of additional SA experience may be substituted for a bachelor's degree.
• Meeting DoD 8570 level 2 qualifications, which would be any of the following certifications:
  • Security+ CE
  • CCNA Security
  • CySA+
  • GICSP
  • GSEC
  • CND:EC-Council’s Certified Network Defender (CND)

🛂 Visa & Eligibility

• Active TS/SCI with polygraph is required

🎁 Benefits

The base pay range for this position in these locations is $111,900 - $141,300 USD. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here.