System Administrator

📋 Job Overview

You’ll be part of the IT Helpdesk team in Berlin to provide local and remote support to the company employees in Berlin’s offices, in Poland and remotely. You’ll follow our processes and implement new ones as new workflows to save costs and improve efficiency, with according documentation. We are looking for a skilled System Administrator with a focus on macOS to join our growing team.

🏢 About Sunday Natural

Sunday Natural emerged from a long-standing passion and research in the fields of health, healing, and personal growth. The lack of natural, high-quality products on the market was the original motivation for founding Sunday Natural in 2013. We aim to produce the products we ourselves would love to buy – as natural as possible, absolutely pure, free from any additives, and of the highest quality. In a strategic partnership with CVC, Sunday Natural is now one of Germany's most renowned quality manufacturers, with its own research and development department in Berlin. For the continuous improvement of our products, we collaborate with selected research institutes, scientists, therapists, farmers, and professional associations.

🎯 The Role

You’ll be part of the IT Helpdesk team in Berlin to provide local and remote support to the company employees in Berlin’s offices, in Poland and remotely. You’ll follow our processes and implement new ones as new workflows to save costs and improve efficiency, with according documentation. You are ensuring that our infrastructure are working as expected and fix issues proactively where necessary. You are ensuring the systems availability, security and compliance of our internal networks and collaborate with our sys admins on monitoring of hosted systems.

✅ Key Responsibilities

• Provide local and remote support to employees in Berlin’s offices, in Poland, and remotely
• Follow and implement new processes to save costs and improve efficiency
• Ensure infrastructure is working as expected and fix issues proactively
• Ensure systems availability, security, and compliance of internal networks
• Collaborate with sys admins on monitoring of hosted systems
• Provide support via ticketing system and remotely or by visiting users
• Process on/offboardings on both software and hardware sides
• Work with Addigy (MDM tool), Apple Business Manager, Google Workspace, Snipe-IT (Asset management), 1Password, Slack, Atlassian, and more

📌 Required Qualifications

• At least 4 years of hands-on experience as System Admin or similar role
• Good knowledge of macOS, Google Suite, Jira, Slack, and password management
• Customer-oriented with ITIL like methodology and great communication skills
• Ensure users are respecting all policies and are in compliance
• Solution-oriented way of thinking, technical hands-on mentality, and teamplayer
• Fluent in English, German skills are a plus

⭐ Desirable Experience

• Experience with MDM tools like Addigy
• Experience with asset management tools like Snipe-IT
• Experience with password management tools like 1Password

🎁 Benefits

• An appealing discount on all of our products – from essential oils to vitamins & nutrients
• 28 days of paid time off per year plus up to 5 days off between Christmas and New Year
• Urban Sports Club membership and either Swapfiets bike rental or a subsidy for the Deutschlandticket
• Various discounts of up to more than 50 percent on attractive brands such as Flaconi, Bosch, Apple or Expedia
• Real ownership and plenty of room for new initiatives
• Inviting office spaces with access to plenty of organic teas and superfoods from around the world
• Regular tea & office parties, Christmas and summer feasts and various influencer events

🛂 Visa & Eligibility

We are open to candidates from all nationalities and backgrounds. We do not currently offer visa sponsorship.