Research Servicesπ₯ 201 employeesπ San Francisco, CA, USEst. 2015
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created withβ¦
π Job Overview
We are looking for a senior partner success and learning professional to activate cloud partners to co-sell and deploy customer solutions at scale. This role leads the enablement strategy and execution that equip partner teams to turn joint priorities into measurable customer and business outcomes.
π’ About OpenAI
OpenAI is a research organization of scientists, entrepreneurs and engineers focused on artificial intelligence.
π― The Role
This is not a traditional training delivery role or a quota-carrying partner account manager position. It is a consultative, partner-facing role for someone who can shape strategy, build relationships, translate complex AI capabilities into effective learning experiences, lead persuasive enablement sessions, and guide strategic partners toward sustained success.
β Key Responsibilities
Own strategic partner enablement and success
Serve as the primary enablement and success lead for a portfolio of strategic cloud platforms.
Develop a deep understanding of each partnerβs business, priorities, audiences, existing learning infrastructure, and strategic relationship with our company.
Build partner-specific enablement strategies aligned to shared goals, priorities, and the broader partnership strategy.
Establish trusted relationships with partner leaders, alliance teams, enablement stakeholders, sales organizations, technical communities, and post-sales teams.
Lead ongoing planning conversations, enablement reviews, stakeholder check-ins, and executive updates that keep partners and internal teams aligned.
Identify gaps, risks, opportunities, and emerging partner needs, then coordinate the right response across internal and partner stakeholders.
Design and deliver relevant learning programs
Translate partner priorities, product capabilities, customer use cases, and go-to-market objectives into clear learning strategies and practical enablement plans.
Create and manage differentiated learning pathways for partner sellers, solutions architects, developers, customer success teams, services teams, and leaders.
Develop and deliver scalable enablement experiences, including workshops, technical deep dives, executive briefings, office hours, train-the-trainer programs, partner communities, and reusable learning resources.
Collaborate with subject matter experts to ensure learning content is accurate, audience-specific, and grounded in real customer and partner scenarios.
Adapt programs for different partner business models, geographic regions, technical maturity levels, and strategic priorities.
Build repeatable program frameworks while tailoring the partner experience where the relationship requires a more customized approach.
Promote practical understanding of generative AI, responsible AI use, product capabilities, solution positioning, technical implementation considerations, and customer value.
Drive co-sell, deployment, and strategic outcomes
Activate partner sales, technical, and customer success teams with the knowledge, confidence, and practical skills to co-sell and deploy customer solutions at scale.
Support partner readiness across technical, sales, customer success, and leadership audiences.
Connect enablement activity to co-sell execution, successful customer deployments, partner engagement, and partner-influenced business outcomes.
Develop partner champions and internal advocates who can extend learning and knowledge sharing across their organizations.
Use partner feedback, stakeholder input, and program data to refine enablement approaches and remove barriers to
π Benefits
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) 401(k) retirement plan with employer match Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) Mental health and wellness support Employer-paid basic life and disability coverage Annual learning and development stipend to fuel your professional growth Daily meals in our offices, and meal delivery credits as eligible Relocation support for eligible employees Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
π Visa & Eligibility
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.