Staff SRE, Incident Management

📋 Job Overview

Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that.

🏢 About Wayve

Wayve is building the leading AI platform for autonomous driving. We are pioneering an end to end AI approach that enables vehicles to learn directly from real world experience, developing the ability to adapt, generalise and improve at scale. Instead of relying on hand coded rules or pre mapped environments, our AI Driver learns to drive by understanding the world around it. The result is technology that navigates complex urban environments with intelligence, precision and natural flow, unlocking meaningful advances in both safety and efficiency. We believe autonomy represents a once in a generation transformation in how people and goods move, comparable to the shift from horses to cars, and from human driven vehicles to intelligent machines.

Our ambition is to make autonomy universal. Wayve’s mapless and hardware agnostic AI platform integrates with global OEM partners, enabling continuous software evolution and unlocking advanced levels of automation from L2 plus through to L4 as our core AI model scales. In a race increasingly defined by intelligence and real world learning, Wayve is taking a distinct approach, building a generalisable driving intelligence that can power any vehicle, anywhere. By combining embodied AI with scalable deployment, we are creating technology that can be shaped to each OEM brand and driver experience, accelerating the transition to a safer, more intelligent future of mobility.

🎯 The Role

Here’s what this particular role covers.

🛠️ About our Site Reliability Engineering Teams

Wayve’s Site Reliability Engineering teams help make its technology reliable and resilient as deployments scale across AI infrastructure, cloud applications, and vehicle software.

This team builds the platforms, automation, and engineering practices that help engineers prepare for incidents, respond effectively, and turn lessons into lasting improvements. Working alongside engineers across Wayve, the team makes incident response simpler and more consistent, gives engineers the tools and confidence to own their systems’ reliability, and grows a strong community of responders. Its work supports engineering velocity, operational resilience, and safety as Wayve’s technology reaches more vehicles and markets.

🧠 Your day-to-day

Setting the technical strategy and multi-year roadmap for incident-management tooling, integrations, automation, data, and reporting

Treating incident management as an engineering platform: managing supported configuration with Terraform and building production-quality Python or Go automation, APIs, and webhooks

Evolving Wayve’s incident ecosystem across incident.io, Slack, Jira, service ownership, service catalogue, paging, observability, and reporting

Defining scalable standards for severity, incident roles, escalation, communications, cross-time-zone handovers, resolution, and closure

Building trustworthy incident data models and reporting that expose systemic risk and help leaders prioritise reliability investment

Raising the quality of post-incident reviews and corrective actions, turning incident learning into durable engineering improvements

Developing playbooks, training, and exercises that build a distributed community of capable Incident Commanders, communications leads, and responders

Partnering with embedded SREs and service-owning teams to improve on-call design, alert quality, runbooks, and production readiness, while preserving their operational accountability

Partnering with Safety on engineering-to-safety escalation, evidence, and handoffs

✅ Key Responsibilities

• Making incident-management configuration versioned, reviewable, and repeatable rather than dependent on manual administration
• Giving engineering teams a consistent operating model while they retain ownership of their services and incidents
• Getting responders timely, actionable context with less alert and coordination toil
• Making incident data and post-incident learning influence reliability roadmaps and investment decisions
• Growing a well-practised community of responders prepared for global operations

🙌 You should apply if

• You have set technical direction, aligned multiple teams, and driven lasting improvements without reporting authority, communicating clearly with technical and non-technical stakeholders.
• You have built or substantially improved platforms and tooling for incident response, on-call operations, or service reliability.
• You have strong Terraform or equivalent infrastructure-as-code skills, alongside Python or Go experience building tested automation and API integrations.
• You have deep practical knowledge of incident response, escalation, service ownership, and post-incident learning, including completing corrective actions.
• You have defined reliable operational metrics and used incident data to identify recurring problems and prioritise improvements.
• You have experience with incident-management platforms such as incident.io or PagerDuty, or integrating incident workflows with observability tools such as Datadog, Prometheus, or Grafana.

🎁 Benefits

Compensation: $276.1K – $311.4K • Offers Equity

🛂 Visa & Eligibility

How we work 💻- Locations & Flexible Working: Our main hubs are in London, Sunnyvale, Yokohama, Herzliya, Vancouver and Leonberg. We operate a hybrid working model that combines in-person collaboration in our dedicated office spaces with focused time working remotely.