Software Development👥 1001 employees📍 Palo Alto, California, US
At Machinify, we’re cutting through complexity, combining an AI-powered platform with deep domain expertise to reimagine what’s possible in healthcare, starting with the payment process.
📋 Job Overview
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
🏢 About Machinify
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise.
🎯 The Role
As a Staff ML Engineer at Machinify, you will lead the design and development of large-scale systems that bring cutting-edge AI into production to transform Payment Integrity and Audit solutions. You will:
✅ Key Responsibilities
Lead development of document processing pipelines capable of annually handling hundreds of millions of documents, including medical records, claims, and benefits data.
Design and implement agentic workflows that review and validate millions of healthcare claims per year, ensuring accuracy and payment integrity.
Evolve our agentic ecosystem by driving innovation in prompt development lifecycle, optimal utilization of various flavors of multi-modal (text + vision) LLMs, context extraction, RAG, workflow orchestration frameworks, observability and logging, and explainability of LLM outputs.
Collaborate across teams (Data Science, Data Engineering, and Product) to deliver robust, end-to-end AI-powered systems that automate complex workflows.
Address critical infrastructure needs by tracking and reducing tech debt while strengthening system reliability and scalability.
Mentor and guide engineers on best practices in designing production-grade AI systems, helping set technical direction for the team.
📌 Required Qualifications
Deep software engineering experience, with meaningful experience building agentic systems or AI-driven workflows in an enterprise setting.
Strong programming expertise in Java and Python, with additional experience in Scala a significant plus.
Experience designing and scaling large-scale, distributed systems and pipelines, ideally processing unstructured data such as documents or healthcare records.
Proven ability to productionize AI/ML techniques (e.g., LLM prompt engineering, RAG, workflow automation, and agents) with a focus on reliability, observability, and explainability.
Knowledge of monitoring and observability tools (Prometheus, Grafana or similar) and passion for tracking metrics.
Strong CS fundamentals, including data structures, asynchronous programming, and system design.
Demonstrated success in reducing manual processes through automation, ideally in healthcare, fintech, or other regulated domains.
Collaborative mindset with experience working closely with data scientists and cross-functional teams to translate requirements into technical designs and production systems.
A passion for pushing the boundaries of AI to deliver better-than-human-level accuracy and efficiency at scale.
⭐ Desirable Experience
Experience with big-data tools and distributed systems frameworks (e.g., Spark, Flink, Kafka, Airflow, Ray) is a strong plus.
🎁 Benefits
Work from anywhere in the US! Machinify is digital-first.
Top Medical/Dental/Vision offerings
FSA/HSA
Tuition reimbursement
Competitive salary, 401(k) with company match
Unlimited PTO
Additional health and wellness benefits and perks
Flexible and trusting environment where you’ll feel empowered to do your best work
🛂 Visa & Eligibility
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process.
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