Staff Machine Learning Engineer - Data Lake, Anomaly Detection

📋 Job Overview

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

🏢 About Zscaler

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

🎯 The Role

We are looking for a Staff Software Engineer to join our team. This is a Hybrid role, reporting to the Sr. Manager, Software Engineering in the Zscaler Digital Experience (Core Intelligence and Data) department. You will join the team responsible for building the world’s largest cloud security platform, helping us enhance services and increase our global footprint. You will play a pivotal role in enabling organizations worldwide to harness speed and agility through a cloud-first strategy, leveraging our multitenant architecture that serves over 15 million users.

✅ Key Responsibilities

• Own agentic troubleshooting framework, framing high-impact use cases, designing workflows and playbooks, and building processes for all products
• Evaluate and integrate state-of-the-art GenAI advances to deliver reliable and cost-efficient production features, utilizing LLMs, various machine learning models, data processing, fine-tuning, and inference optimization
• Work with the world class cloud platform and data lakes for feature exploration and generation
• Handle volume data with the real time pipeline for data processing and aggregation
• Design, implement, and operate scalable production systems, specifically focusing on microservices, data pipelines, orchestration, and caching

📌 Required Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• BS in Computer Science with 6+ years of experience, or MS/PhD with 5+ years of experience solving real-world problems using AI/ML and distributed systems
• Proficiency in programming, data structures, algorithms, and machine learning, with exceptional problem-solving skills driven by first-principles thinking
• Hands-on experience with AI modeling, including feature generation, prompt engineering, evaluations, and productionization
• Experience in the full lifecycle of ML models (building, deployment, monitoring, optimization) alongside expertise in designing and operating distributed microservices using Kubernetes and Docker in Python, Go, or Java

⭐ Desirable Experience

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Experience designing and scaling autonomous AI agents, agentic orchestration workflows, and advanced large language model (LLM) tooling to automate complex cloud infrastructure troubleshooting or incident response
• Experience fine-tuning and deploying proprietary SLMs/LLMs at scale, with a focus on optimizing latency, cost, safety, and evaluations
• Experience delivering production-ready AI systems, including expertise in anomaly detection, event correlation, incident investigation, and resilient systems with well-defined service-level objectives

🎁 Benefits

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!