Staff DevOps Engineer

Job Overview

We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that’s long favoured legacy operators, intermediaries, and opaque pricing. Today’s electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We’ve built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Albion, Atomico, Allianz, Hitachi Ventures, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We’re scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we’re not just building another energy company, we’re rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception.

The Role

We’re hiring a Staff DevOps Engineer to lead our DevOps team — one of three specialist teams inside our Platform Service group. Platform Service exists to make engineering at tem move faster and safer. The DevOps team sits at the heart of that: owning the infrastructure, security posture, and tooling that lets our engineering teams build and ship with confidence. This role is the technical and operational lead for that team. You’ll report into the Engineering Manager for Platform Service. Day-to-day, you’ll work closely with and under the guidance of the Platform Service Lead — a senior technical role that sets the overarching technical direction for the whole service. You’ll also collaborate closely with the Team Leads for DevEx and QA to manage dependencies and keep the service coherent. In your first 12 months, you’ll establish the operational rhythm of the team, close the most critical infrastructure gaps, and start shifting our engineering culture toward self-serve infrastructure ownership. Our core metrics to measure success here are DORA supplemented by tools like GetDX and Vanta — it’s your role to call out what metrics are the right ones for us to look at!

Responsibilities

• Drive adoption of team deliverables: Getting something built is half the job — making sure engineering teams actually use it is the other half. Actively champion the tools, standards, and practices the team ships. Remove friction to adoption, run enablement sessions where needed, and track whether the work is landing.


• Gather and translate stakeholder requirements: Work closely with engineers, team leads, and service owners across the organisation before the team builds. Understand the real infrastructure pain points, translate them into clear requirements, and make sure the backlog reflects actual needs — not assumptions.


• Lead the team’s delivery: Own the backlog. Prioritise across competing demands — KTLO, incident response, internal initiatives, and cross-service projects — with a clear rationale and a steady hand.


• Manage capacity deliberately: Find the right balance between reactive and proactive work. Protect space for high-leverage improvements, not just firefighting.


• Set technical direction: Make architectural decisions on infrastructure and security, and hold the team to a high standard in execution.


• Enable other engineers: Design tools, patterns, and guardrails that let product engineering teams own their infrastructure — easily and securely — without creating dependencies on DevOps.


• Collaborate across Platform Service: Work closely with the Platform Service Lead and the Team Leads for DevEx and QA to manage shared dependencies, align priorities, and keep the service coherent.


• Contribute hands-on: Write and review infrastructure code. You’re a practitioner first.


• Drive incident response and reliability: Own the approach to incident management, MTTR reduction, and operational health across our distributed environment.

Requirements

Must-Haves:

• A track record of driving adoption of internal tooling or platform work — gathering requirements from engineering stakeholders, shaping the backlog around real needs, and making sure what the team ships actually gets used.


• Proven experience as a Staff or Senior DevOps / Platform / Infrastructure Engineer in a high-growth environment.


• Deep expertise in managing distributed, microservice, event-driven architectures — from both an infrastructure and security perspective.


• Strong AWS experience. Your deepest cloud experience doesn’t have to be AWS, but you’ll need to get productive here quickly — familiarity with leading cloud providers (GCP, Azure) and serverless patterns will transfer.


• Experience with serverless infrastructure — Lambda, API Gateway, and equivalents.


• Scripting skills are a must. Comfort in at least one language: Python, Node.js, Bash, or similar.


• A track record of managing delivery processes — backlog design, capacity planning, dependency management.


• Strong communication and stakeholder skills. You’ll work across teams and need to influence without authority.

Desirable:

• Hands-on Python