Sr. Staff Site Reliability Engineer-Federal, Security Clearance

📋 Job Overview

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

🏢 About Zscaler

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

🎯 The Role

We are looking for a Sr. Staff Site Reliability Engineer (Federal) to join our team. This is a fully onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering in the Government Cloud department. You will join the team responsible for building the world’s largest cloud security platform, enabling organizations worldwide to harness speed and agility. In this critical role, you will maintain our commitment to security by managing operations within classified environments, ensuring our multitenant architecture remains the leader in cloud security.

✅ Key Responsibilities

• Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs
• Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs to ensure stability and scalability
• Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and minimize service disruption
• Build new and enhance existing services within classified environments while driving DevOps best practices through documentation and escalation management

📌 Required Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• This position requires an active US Government Secret security clearance. Maintenance of this clearance is a condition of continued employment
• Bachelor’s degree in Computer Science or a related field with 7+ years of Site Reliability Engineering experience in both Operations and Engineering environments
• Proficiency in Linux administration, network troubleshooting, and automation tools like Ansible and Terraform
• Strong technical skills in Python coding, container-based architectures including AWS ECS and Kubernetes, and experience in monitoring activities such as vulnerability scanning, patch management, and reporting

⭐ Desirable Experience

• Experience deploying or managing AI-driven observability and AIOps solutions for predictive anomaly detection and automated incident response within cloud infrastructure
• Experience working within air-gapped and classified environments managing monthly monitoring programs
• Familiarity with High/Moderate FedRAMP authorization levels and compliance requirements, possession of Information Assurance Technician Level 2 certification, or Top Secret security clearance

🎁 Benefits

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

🛂 Visa & Eligibility

This position requires an active US Government Secret security clearance. Maintenance of this clearance is a condition of continued employment.